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August 2024 by sc s
I go here for my State Inspection everytime, always good service, I call ahead to see if real busy, but they have a separate bay for the Inspections so it's always fast.
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August 2024 by Joe Twobirds
Went for an emissions test. Done in 10 minutes.
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August 2024 by Adrian Papandrea
Got me in and out fast, all the techs were very friendly and efficient
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August 2024 by Maureen Tobin
My 2001 VW had been off the road for almost 2 years. After speaking with Heidi, I had it towed here. I needed to know what was wrong and the cost to get it running safely. Within a week I had it back running better than it had run the entire year before it went into storage. Price was reasonable for the amount of work done, and they credited the diagnostic fee into the repair bill. Every single person with whom I interacted was both courteous and professional. I won’t hesitate to go back.
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July 2024 by Diane Locario
Would never go back or recommend to anyone! Went there today for Emmisions and Oil change. We were there about 35 min. when the woman at the counter said that our vehicle was just about ready. I went to the counter to pay and received a receipt for the oil change. The $20 emissions was paid cash when we walked in. We waited another 10 min. when she called me up, gave me the key and said "you are all set." I asked her if the emissions results page was left in the car. No, it was not because it was never done!
Now our vehicle was back in the parking lot and there were at least another 5 or 6 people that walked in for emissions after we had been there. For some reason, instead of taking our vehicle before any of the others that came in after us, we were put to the back of the line! Why? When I asked, I was given an attitude saying that we had an oil change first and now had to wait our turn for emissions. If they do that many emissions, we should have had that done first. They have a different person there to do oil changes and there was not one other oil change in the hour that we were there. I told her that I would not wait for all the others to be done when we were there before any of them. I asked her for our $20 and stated that we would go somewhere else. She gave me our keys and we left. We get in our vehicle and leave and what goes on? The light saying that we need an oil change. They never even reset that! We go back and pull up to the garage. I ask the guy to reset it and he says "oh yea, I had trouble resetting that." Do you think that he should have said something? Another guy told him what he was doing wrong and it was reset in 30 seconds!
Telling us we were all set when the emissions was never even done, getting an attitude when we were put after all the other walk ins, and then not resetting the notice or even telling us he didn't do it, is all to many reasons that we will never return!
We went somewhere else, we were in and out in 15 minutes and waited in a CLEAN waiting room, the TV didn't go out every 5 minutes and we also had great customer service. That is where we will be doing business!!!
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July 2024 by Sonny Ahluwalia
STAY AWAY FROM THIS BUSINESS!!!
I typically don’t leave feedbacks but I have to for this incident. I’ve used Madhatter for my emissions for many years but I decided to use them for my mechanical work. I took my sprinter to them and they repaired the AC issue and they were paid what they charged. Then I took my Miata with an idle issue and they repaired it and they were paid what they charged. I bought an older Alfa Romeo Spider and I needed the brakes done and they gave me a price for labor since I had the pads and rotors. I said ok to the price and but when I got there the manager doubled the price and I refused service and I brought it to my other mechanic to do the work. After dropping it off, the manager called me and said they were sorry and were going to do it a lower price, not the original price, but it was too late since car was already at another mechanic. Before going on vacation 2 weeks ago, I brought my pickup to them for an AC issue but they could not repair it at that time and they said I have to make an appointment. I told them that I will when I get back. I called when I got back and the owner said for me to find another mechanic as they will not service me. He was accusing me of taking advice and not getting the work done. I tried to ask for an explanation and he repeated the same thing and would not listen to me or explain further.
In about a months time I gave him all my business and I have never been so insulted in my life. These guys are very unprofessional and I would seriously tell everyone to stay clear. They’ve insulted me and tired to rip me off and say I am the issue.
The Mechanic Ernie is an amazing tech and very professional and I have nothing bad to say about him. But the manager and the owner are complete clowns and don’t know how to treat there paying customers. I’d be surprised if this business will last. I’m certain I’m not the only one they’ve insulted.
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June 2024 by John G.
Been coming here off and on for 15ish years, worked for one of the previous owners back when it was still JoDi’s, so you might say I’m familiar with the place. Came in today for emissions and a quick oil change, had a nice chat with Mo, the manager. Super cool guy. I’ll be back!
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June 2024 by John D'Aquila
Had a Great talk with Owner, I will recommend their auto service to others including emission testing
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June 2024 by Carrieann Richardson
Quick service
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May 2024 by Ashley Nelson
I purchased a battery from this place in February of 2023, called them this morning to get my battery replaced and was told there is nothing they can do about replacing my battery because they were not the ones that sold it me. I explained to them I have a warranty on they battery and my receipt, the guy says I’m sorry Ma’am but there is nothing that can be done. I’m beyond pissed.
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March 2024 by Krista Chase
Horrible, second time I scheduled an oil change for my son and he gets there and they couldn’t do it, how do you run a business like this! Will never recommend them!!!
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January 2024 by Stratodan27
Horrible. I can’t believe this place is still in business. Nobody comes out to greet you when you arrive. Very unprofessional set up and service. Emissions tech arrives to work whenever she wants. 9:15 was her arrival time today. Several of us who showed up at 8am ish waited over an hour for emissions testing. Only to have them come out and tell us the emissions testing system went down half way thru the first customers test. What a waste of time. Not exactly state of the art technology. Unprofessional experience all the way anrohnd. Old run down garage. Never again.
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January 2024 by Gary Santino
In and out great job
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December 2023 by Michael Armstrong
Best mechanic shop ever they are very helpful in anyway possible. I'll always come back to them for repairs or any issues that come up in the future.
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November 2023 by Kristina Vavra
Very kind repairmen! My one stop shop
