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November 2023 by Patricia Newman
Service always excellent. Andre Charles customer service rep is knowledgeable, courteous and pleasant to speak with at all times.Services: General repairs & maintenance
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November 2023 by kerrighan kijak
The service department is great! Get's me in and out in a timely manner all while being polite and upfront about any concerns they may have! I will continue to go back to them.
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October 2023 by Basil Pederzani
Recently met Andre Charles, Service Writer at Lia Jeep. He is extremely customer oriented and a pleasure to work with. It is a pleasure dealing with someone who is sincere and very personable. Looking forward to working with him again.
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October 2023 by Supriya Sudan
Have you ever been to a place where the sales people will only talk to your husband or think of you/treat you differently because you’re unemployed and/or a stay at home mom? Well this is definitely NOT one of those places…I have nothing but high praise and good things to say about this place. Every time I either purchase a vehicle or bring my car to be serviced here, I am treated with the utmost respect and professionalism including from all the managers- Tony, Nick, Austin- and staff- Paul, Alex, Amber, and Andres. Everyone is always very helpful, friendly, and makes sure my needs are met in an efficient manner. I would highly recommend LIA Northampton to anyone and it’s also for all these reasons why I never go anywhere else.Services: Air & cabin filter replacement
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October 2023 by Timothy Mailloux
My greeting was congenial. Discussion of maintenance needs was clear as they signed me in quickly and in a timely fashion. Overall the car servicing experience was very positive..
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October 2023 by w1pf
Andre Charles was my service advisor.Everything went smoothly, checked in on time, tech seemed to do a good job.Services: Tire rotations
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October 2023 by Jonathan King
Fixed my jeep, knew how to fix it and did a great job. Moving all my business to this dealer as they seem to know what to do.Service: Oil change
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August 2023 by Matthew Klumpp
Our engine problemWas taken care of quickly and effectively…Andre Charles was extremely helpfulService: Engine repair
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May 2023 by Shari Hildreth
We worked with Dave Sepavich to lease our new Jeep Grand Cherokee 4xe and he was great!!! Answered all my emails quickly and was able to locate exactly what we were looking for!Thanks Dave!
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April 2023 by Travis Richardson
I had my electronic throttle control fixed on my Ram 1500 ecodiesel. After attempting to clean and replace the MAP sensor I found out this problem was bigger than what the average consumer could handle. Hayley Fairman and the technician helped me understand the issue. The crankshaft sensor needed to be replaced which unfortunately requires the transmission to be dropped with this engine. I was scheduled in for the following week. They were on point with the quote. Friendly and prompt service.Services: Wheel alignment
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April 2023 by Bridget McCarthy
excellent service department. Hayley Fairmen went above and beyond to make sure my tire was fixed timely and safely as I use my vehicle for my employment as a homecare health worker would recommend highlyService: Tires
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April 2023 by Brian Duncan
Customer service was exceptional and attention to detail was unlike any other dealership. The personal touch by the representative Haley was fantastic.
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April 2023 by James Tibbitt
Had a rear hatch recall. Technician did the inspection quick and ahead of schedule. Service was very good and fast.Service: Vehicle Inspection
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April 2023 by Bobbi Mabb
Would highly recommend Lia! They are very professional, very helpful & have great prices. Will definitely keep coming back.Services: General repairs & maintenance
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March 2023 by Paul Szczepanek
I have always had a great experience with this place. l highly recommend. l bought a new vehicle a few years ago, l bring it in for routine maintenance. It's a pleasure to see Nick Kane. Hayley is exceptional.They are efficient and timely. Thank you LIA.Service: General repairs & maintenance
