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August 2025 by Ella Dion
I had an appt for 5:30 and I can’t believe I actually waited until 7pm before leaving without having my nails done.. Tammy was doing multiple people’s nails at once and was very unprofessional. It was a very stressful and dirty environment.
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August 2025 by Jody Moroni
3:00 appointment. Not one word that they were running behind. Waited an HOUR for someone to come over to do mom's nails. No apologies, nothing. So unprofessional. Never again.
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July 2025 by Tiffany Donald
Long Huu is exceptional he did an excellent job I love my nails so much. Thank you so much long you are the best. I’m obsessed with my nails. I highly recommend long. And so does my best friends.
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May 2025 by Allyson Costello
Ive never been turned away as a walk-in - no matter how busy. The girls are all good at what they do & all are very professional & nice. It’s gotta be difficult being as busy as they are for an entire workday 6 days per week. I commend their dedication & hard work. I’ll always come back.
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May 2025 by Heather Kozikis
Long is the best
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April 2025 by Sherry Rosenberg
Went in today first time. Sat at station
First thing I noticed was how dirty everything on the table was. She took out an Altoids tin with dirty metal files and dust in it. I asked her to please put in alcohol first. They laughed.
I said this place is disgusting and walked out.
Do Connecticut nail salons ever get inspected???
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February 2025 by Rebeka Hinson
Friendly staff, short wait time.
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January 2025 by Breahnna Mahler
My nails are usually very nice when I leave Kim’s. The last two times I had the same nail tech, Lynn. She rushes and goes very fast and does very sloppy work. My nails are all different lengths and shapes, the polish is messy and there is dust under my topcoat. I tried to politely ask her to slow down and be more careful and she ignored me and went faster. A full nail service should not take only 30 minutes
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November 2024 by Shelby Gleeson
terrible job! went in to get my toes painted. rushed through the service, did a horrible job with the polish, cut my toe in the process of filing, didn’t even clean up the polish or anything
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October 2024 by Madison Rollins
I truly never thought this day would come. I have been a customer at Kim's Nails for close to 10 years now. I moved over an hour away and still make the trip down there every 2 weeks because until today, I was convinced they were the best in the area. Which is why, over the years, I can count at least 10-15 people I have sent there to give Kim's more business. Sadly, Thursday my last time at Kim's - much to my disappointment:(
Yesterday, I made the hour long (2 hours if you count the commute home) trip to get a fill and a pedicure. Both looked wonderful at the end! However today, my toe nail polish (even though I paid extra for gel) almost completely came off. I haven't even had my toes done for 24 hours. But you know what? Mistakes happen. I called and explained the situation and asked NOT for a refund, but rather proposed that the next time I came for a fill, they could take off $5-10. After all, I can't come back there without it costing me more money in gas, so this seemed like a fair compromise.
I was quickly dismissed by the man on the phone who told me it was against their policy to give refunds or take money off a future appointment. I was absolutely shocked and immediately disheartened. I have been a customer of Kim's Nails for at least 10 years and have actually experienced worse mistakes than this but gave them the benefit of the doubt by never bringing up the issue. Instead, I continued being loyal and sending them business. So now, I'll just dispute the full transaction (full is required by my bank), you'll lose the money I paid in its entirety (that I didn't even want back) and you'll lose a loyal customer. I just wish the owner would see how taking 20 seconds out of her day to acknowledge a mistake happened and would take $5 off MY NEXT APPOINTMENT WITH THEM would've cost them $5 as opposed to losing the potential $10,000+ I would've spent (and sent in referrals) in the coming years.
I don't want to support a business that doesn't take care of it's customers.
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April 2024 by Jess Hill (Kitty2Die4)
This was my 4th time getting my nails done at Kims, I've had one pedicure there so far also. Everytime I've gone I've loved the results and the experience. The nail artists are all very nice and have done my nails exactly the way I've asked. Pictures are my most recent visit!
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April 2024 by Alyssa Lacombe
Always love my nails at kims in enfield.Jenny always goes above and beyond and always does what I want for a resonable price and takes her time.I will continue to come here. Thank you so much.
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April 2024 by CindyLee Sullivan
Jenny is amazing ? always so friendly and helpful, she knows exactly what I want or she does her own idea and is always wonderful, the atmosphere is amazing everyone is so friendly and kind just love this place and look at Jenny’s masterpiece ? Thank You Jenny you made my day with beautiful beautiful nails, see you soon ??
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April 2024 by Jordan Leonard
Jenny is amazing! She always does flawless work on my nails. She is gentle and kind during your visit while at her station. She is artistic and talented with her designs or if you tell her specifically what you want/like. I Highly recommend her work.
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March 2024 by jenna Jolie
Shaping is horrible, service was horrible.
