-
August 2024 by Rebecca Fowler
Family Ford of Enfield are the only mechanics I will trust with my 2016 focus. They fixed my car up this year to run the smoothest it has ever run. The staff are friendly, good listeners, and very knowledgeable.
-
August 2024 by Vicki Pistolesi
Respectful courteous service department.
Greg A. is the best!
-
August 2024 by Jack Oliphant
Family Ford wouldn’t sell Black Widow trucks. Clueless when it comes to warranty issues. The customer has to do all there communicating with Fox (Black Widow)
There are alot of other dealers to buy a Black Widow Truck from. I strongly encourage that as I’ll never deal with Family Ford again!
-
August 2024 by Allen Ferraro
My 2020 ST with 46000 miles has a cracked catalytic converter and cracked exhaust pipes. Instead of covering it under the emissions warranty and replacing it, their solution was to weld it and charge me 700 bucks. Last time i checked, if something is cracked, it is broken and should be replaced. Family fords logic is the check engine light is not on, so you're good. So broken enough to charge me 700 bucks to fix it, but not broken enough for them to foot the bill. I see. Filed a complaint with Ford, and let's just say that's a waste of time. BBB and attorney general are my next steps. Lesson learned. Never get a Ford. Nothing but issues and recalls.
-
August 2024 by Gerald Dodge
Very Happy with my purchase a few months ago and the service since! Stephen "Fitzy" Fitzgerald was great to work with. Fitzy found exactly what I had been looking for at the price I wanted. I brought the car in for service shortly after and was again delighted by the great service! Thank you and keep up the great work!
-
August 2024 by Al Fritze
Great customer service.
-
August 2024 by Ted Wilson
Agnes was such a huge help and on top of everything. The techs resolved my issues quickly and thoroughly. The driver that drove me to pick up my car was also great.
-
August 2024 by Gail Syble
Everyone is very friendly and kind and willing to help you in anyway that you need I was having trouble with my phone and radio and they helped me right away. I’ve been going there for years and I would recommend them to anyone.
-
August 2024 by Bruce Gowdy
Went to have my truck service and they did an excellent job
-
August 2024 by J Ward Mathis
Always efficient, fast and professional. Thank you
-
August 2024 by Michael McGann
Great service experience, price was right and service was timely and efficient
-
August 2024 by Bart Newhouse
I found a used truck on Autotrader, listed by Family Ford, and bought it sight-unseen. From my first contact to the time of delivery, Family Ford was responsive, attentive, answered all my questions and made the process easy. The truck is great, just what I was expecting and hoping for. Thanks!
-
July 2024 by Paul Harrington
In and out and perfect. Great service
-
July 2024 by Adrienne Henao
Very professional and fast service
-
July 2024 by Pawel Belzak
Thanks for great service
