Cardtronics

Most Recent Comments

• January 2024 by Debbie L.
  Friendly service, good prices overall and convenient locations. Always helpful and willing to assist in answering questions and finding products.
• April 2022 by Shari J.
  I wish that I could give them NO stars. My experience, today, was horrific. I switched to this Walgreens on Shaker Road, in Enfield, as I was unhappy with the one on Paloma Drive. Today, I switched to CVS. No more Walgreens. They lost our business. My husband went to pick up a perscription for our daughter who had a bad case of pink eye. He was told that it wasn't ready and he would need to come back TOMORROW. IT IS A BOTTLE OF EYE DROPS!!! I called and was told to come down before 7. I got there at 6:45 and waited in line at the drive through. I got to the window at 6:55. They told me that they had no insurance for my daughter. I had picked up a perscription, a few days prior, and explained that we had the same insurance. The woman placed the cardboard signs in the window and left me with six inched of space to see her. I had no idea what was going on, but was at the window, by now, for twenty minutes. Two other people pulled behind me and I was asked to pull into another lane. Then, I pulled back up. They ignored me, so I rang the bell. They, again, tried to tell me to come back tomorrow and leave my child in pain because they could not find her insurance information and, obviously, wanted to go home. I was now there for 40 minutes. I, then, called the insurance company and they said that nobody even attempted to pull her information. He said that she did have insurance and she heard it. Then, she shouted, over his voice, "What insurance information do you have?" She used a very rude tone. I repeated what she said and added that she used a rude tone. When she heard that, she said, "DO YOU WANT TO SEE A RUDE TONE? I'LL SHOW YOU A RUDE TONE!!!" Then she threw my insurance card in the bucket and closed the remaining part of the window over with cardboard and said, "You will have to come back tomorrow!" She did this knowing that my daughter was suffering! I told her that I will never shop there again and I will NOT. My insurance guy even said that she was so rude, as he was still on the phone. DO NOT SHOP HERE! I went to CVS. They were kind and had no trouble finding my daughter's insurance information. I was out of there, in way less time. SHOP HERE!
• October 2018 by Rich S.
  Not customer centric. Turned me away for a flu shot when Cigna said 100% you are covered at Walgreens. Said they were too busy to call Cigna and straighten it out.
• November 2017 by Jessie G.
  This is the absolute worst pharmacy to go to for prescription refills. I will call in for 2 prescriptions and they only send 1 for Dr. approval. Which is frustrating when you receive a phone call that your order is ready and it's only half there. If a prescription needs prior authorization from the insurance company they do nothing to acquire the authorization until speaking to them directly, several times. Despite the call back recording that they are working on it and there's nothing I need to do. If you need to find out holiday hours, better talk to a person because the holiday hours are never updated on the recorded hours of operation.