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August 2023 by Beth Callan
It was my first time with BenWare Automotive. I was given a date to bring my car in over 3 weeks from day I called, however in this situation it wasn't an issue. Normally it would be. Everything seemed to go smoothly, and Crystal seemed to be courteous, and friendly. The issue I brought my car in with was 2 parts. My headlights wouldn't shut off. Secondly, my blinkers worked intermittently.They would work all day, then just not turn on Little while later, with no pattern would work again. Obviously, very dangerous, and risk of being pulled over. After having my car for a day, and charging a diagnostic fee close to 150$ and the fix came to 399 dollars and change. Picked it up, and within 3 hours blinkers not working, then working. I called Crystal right away, and was texted back that " the problem must be deeper, and they could see me in again close to 3 weeks. I called, and got nowhere. She was condescending, spoke over me, and told me it they were working when I picked the car up. OBVIOUSLY, they sometimes worked, and sometimes didn't. Conclusion---- I called Aamco diagnostic. They came to my home. Stayed, and looked until the blinkers stopped working ( bout 45 mins.) Then played with a couple dials, and switches. Fixed!!!!! Absolutely, NO Charge. Do not waste your time, or money at BenWare automotive. Sorry, I did. Will let everyone I know as well. Extremely disappointing.Service: Electrical repair
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June 2023 by Jesse Petrone
Amazing service! Only place I trust to bring my vehicles to for repairs!
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February 2023 by Eddie 73
Great service and a great experience they will always have my business
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July 2022 by Lisa Beaupre
Matt and crystal run a great place! They are honest and do great work! Customer service is on point! I will only take my car here from now on. They are unlike any shop I’ve been to. I don’t feel like I’m being taken advantage of and I know the job will be done with quality and care. Really truly a great family run business! Support them!Service: Brake service & repair
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July 2022 by BTVideo
This is the automotive repair shop you're looking for... Benware Automotive is one of the best automotive repair shops in Connecticut.The owners Matt and Crystal made sure that my vehicle was fully inspected and completed all maintenance work on time with reasonable prices. Communication was excellent and Matt even taught me how to change the engine air filter.If you're looking for a local family owned automotive repair shop Benware Automotive is certainly worth the visit.Services: Oil change
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June 2022 by Luci Rizzo
Great customer service and very reasonable. I was told I needed something replaced but when I brought it to Benware they me told it could be welded instead. They saved me over $600!!! I will definelty bring my car back here when I need service even though I have 4 or 5 places within 5 mins of where I live. Thank you Matt and Crystal, you guys are the best!!
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March 2022 by John J. Gorman III
Benware Auto was recommended to me by a good friend. The service and quality is outstanding. This is a hidden gem of a repair shop. The husband and wife team, Matt and Crystal go above and beyond to make sure your troubles stop with them. I've had quick service, friendly talks and advise, and affordability over other shops inflation. Depending on the availability of parts (supply chain issues) I have always got my truck back same day or next business day. Yes I said truck, they work on it all. Bring your vehicle there, you will not be disappointed.**Due Note** They bring their fur kids with them, in the office. So be ready to be sniffed and rubbed up on by their affectionate (bigger) pups.
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March 2022 by Cameron Saucier
Matt and Crystal are HONEST, down to earth people who do quality work at a really good price. Definitely gained a 4 life customer!
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October 2021 by Mike Madru
Crystal and Matt consistently go above and beyond to ensure customer satisfaction. They are accommodating and transparent with you, and never try to “sneak one past you,” like many other auto shops. They’ve earned two lifelong customers in my wife and I. I can’t recommend them enough to anyone who needs work on their vehicles.
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October 2021 by Jill Frank
I called Crystal and Matt when my starter died on my 24 year old car. They were able to take my car in right away and they did an amazing job getting it back to me in a timely fashion even though it was such a huge job. They called me to give us updates every step of the way!
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June 2021 by Karen Andrews Gagnon
Can’t thank these guys enough for taking such good honest care of my daughter. It is awesome to find a good mechanic you can trust.
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June 2021 by Jj Lancey
Very nice honest couple
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April 2021 by Elizabeth Nelson
Great fast service! Wonderful people.
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March 2021 by Jill Pasha
I called Crystal and Matt when my starter died on my 24 year old car. They were able to take my car in right away and they did an amazing job getting it back to me in a timely fashion even though it was such a huge job. They called me to give us updates every step of the way!
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March 2021 by Theron Bliss
Very friendly, knowledgeable and accommodating. Great experience all around.
