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October 2023 by Josh
Made car shopping for our daughter stress free and they were super easy to work with. As this was her first car, we didn't want to spend lots of money, but wanted a CLEAN, SAFE and affordable car.Jim (the owner) was very helpful given her " price range" and gave her several choices. There was no up-sale or pressure whatsoever.Just a hassle free, positive car shopping experience. A rare thing to say the least. Thanks Jim!
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August 2023 by Sam Chmiel
Hello! I purchased a 2012 Mazda3 skyactiv from here a few months ago. Everything went very smooth. Staff was excellent! The paperwork went by pretty quick. He got me in and out of there with a car when I had not so good credit. The reason for the 4 star rating is because I started noticing issues with my strut and tire (heavy shuttering going over bumps). I took it in to them to have them take a look at it. Said it was because the tires had deep tread. Which didn't really make sense to me. I took it to another mechanic who's done work for me before in the past and he said my strut was leaking oil and my tire had a flat spot in it which was making my car ride uneven and shudder going over bumps. The issues are going to cost me roughly a grand for both repairs. Keep in mind I went in before my warranty was up to see what the problem was. Now that my warranty expired I can't get the work I need done on it without spending an arm and a leg. I'm still going to recommend this place to others but im just a tad bit annoyed they couldn't find out the actual problem before my warranty expired-Sam
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July 2023 by Steven Wang
I would love to share my experience with anyone who is going to or interested in buying a car from this dealer.We spotted the car that we want through internet. I called the next day. Rodney answered my phone, nicely informed me everything about the car, and told me that the car had been sent to other shop right way because some cosmetic reasons. In the next couple weeks I called back check with him. Every time Rodney very nicely answer my call and promised once the car is back I will be the first one to know, and yes, in the third week he called me back and told me the car was back 20 mines ago. He kept his promise, and we got a deal. It was smooth and no hassle.After we made the purchase, even they already sold the car to us , they still made a thorough inspection before the car was picked up. They found some problems and they run up more than a thousand dollars repair bill. They picked up the tab and fixed the problems.We found the car online, bought the car “Sight unseen”. Because I am 1100 miles away from them. It is not feasible for us to test drive the car. From the beginning till end, Jim and Rodney responded my phone call and email, very professional and timely. Whenever I have any questions, called them either Jim or Rodney responded.Three days after we received the car, the battery went died, even it was not included in the warranty, they still reimbursed 50% of the cost.I know there are not a lot of good salesmen in this industry, but Rodney and Jim are kind and honest people. They are the people you can trust. This is the dealer you can do business with. You buy with confidence.We are so glad we made the purchase. We love our car, enjoy the ride very much and really appreciate all the work they have done for us.God bless them.
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July 2023 by lisa riendeau
Dealing with United Auto with my Teenager who is just begining to drive was a great first car buying experience. Everything went very smoothly and without a hassle. Dealing with them from the get go whether emailing, test driving, to the final stages was very organized, professional, and I felt as though very confident with our decision. They were very willing to accommodate our personal request along with expectations and in the end both of us I feel received a Win-Win. I highly recommend this location and their staff.
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July 2023 by Justin Edwards
My experience with United Auto was overwhelmingly positive. From the jump, Rodney, the salesman who we bought from, was extremely easy going, professional, and organized. The quality of the vehicle that we purchased was of the highest quality for a used car - very clean, runs excellent - and they let us test drive it with no hassles. Plus, before we could finalize the purchase, United Auto put it through their own inspection checklist and they ended up fixing a few minor issues the car had for no extra cost. I would highly recommend United Auto to anyone in the market for a used car, they provided a 10/10 experience. (imaged is the 2013 Honda Accord EXL we purchased)
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July 2023 by Volodymyr Nikolaiev
Great service. Just bought Mazda CX 9. Big thank you for your help to Bodney Hanna. Thank you to Jim Del Piano to make it possible to get car. True recommend this dealership
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June 2023 by Mark Farrell
Hi Jim! I purchased the Red 2007 Ford Mustang from you great car great service Rodney was kind and patience with me throughout the whole process until I could get the money to pay for the Mustang. Thanks again for everything. I will definitely buy again and refer other people to United Auto. I also like that I wasn't pushed to buy from Rodney.
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May 2023 by Jeff Papineau
Great dealership. Honest, fair and very professional. No hard sells or shady salesman practices. We were looking for a decent used car for our son. Found exactly what we were looking for. They did a full service including new brakes (rotors and pads front and back) as well as a few other fixes. Highly recommend.
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April 2023 by Anthoney Stewart
Bought a Ford Taurus a few monthly back. Car has run great no issuer was a quick and fast sale. The staff was very nice, would recommend to anybody in the market for a car.-Anthoney Stewart
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April 2023 by DrDev
Walked in to just look around ended up buying a mint beautiful Honda Civic in great condition, and was able to get it at a cheap price, and out the door in 30 minutes, Highly recommend coming here and getting a car
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February 2023 by Tommy G
Bought a 2013 Buick Verano from these guys back in December.Price was very fair and so far I'm very happy with the purchase.While first test driving the car, noticed the "service airbag" light on. Brought it to their attention and they worked on the problem until it was fixed (on their dime). Never did they try and raise the price from the original listed price. Also, more importantly, throughout the entire process Rodney was pretty straight forward and not once did I get the impression he was trying to pull something over on me. I'd buy from here again.
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January 2023 by Michael Andros
These guys are the best. They were very very helpful. Jim and Rodney make sure you are completely satisfied with the car you are buying. All of their cars are in great condition. Jim runs a very honest used car lot. You don't find that in car salesmen. I would strongly recommend them to any one I know. You can't go wrong with these guys. It is worth the trip to go there and check out their inventory. Also the pictures you see online truly represent the actual car. Not like other lots. Where the pictures look good. But when you get there it a terrible car.I can't speak highly enough about this dealership as well as Jim and Rodney. I wish I knew how to post a photo of my SUV . Because it is a great looking vehicle. Inside and out.
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January 2023 by Jerry
Came across an ad on Facebook about a Sienna. The price seemed right and the dealership is in the same city I work in,so I decided to stop in and check it out. I like that I was not pressured or ran up on. The place is very well kept and clean,and the prices and selection they have is great. The buying experience was smooth and everything was explained thoroughly. Rodney had everything ready to go when I came in and we processed everything and signed the paperwork in about an hour. I won't hesitate to recommend them.Definitly glad I stopped by.And very satisfied and impressed with how they handled business.
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December 2022 by J F
Salesman said, "I'm not comfortable rest driving in this weather" . It has rained that day and was wet. The car must have been made is sugar. More likely bald tires. Wouldn't let us drive it without discussing financing. What a joke. Absolutely lost a sale, a slam dunk sale. Cash in pocket sale. Your competition was happy to help and deliver the same. Will never pull in your lot again, or recommend to anyone.
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October 2022 by Mayrena Guerrero
Originally I went to another place to look at a car and following my immediate disappointment I started to wonder around places to buy cars nearby. That’s how I found United Auto. I saw a reasonably priced SUV at their lot, I asked for the car fax and got it inmediately, Jim Le Piano (the owner) took care of me, answered all my questions, and got on the phone with my insurance person to make sure I could drive the car out of the lot legally once I bought it. The man was nice, respectful and good to work with. The car is a great find! I took it to have a multipoint inspection today and the person at dealership straight up said to me “you got a great car. You will get at least 3 years out of it, easy”. That’s a lot to say for a 2006 car with almost 200k miles. But then again, it’s a Toyota 4Runner. And it purrrrrrrrs. I highly recommended this place!