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December 2023 by Travis Jellison
Brought to a shop prior to them that couldn’t figure out the problem in my front end in my ram 2500 and gave me an alignment that wasn’t right. “Had to take it several times on road test” when I saw that I knew something wasn’t right 2 days later I bring it to Dons Auto Care tell them what’s going on took notes and figured it all out, had truck back same day! Truck is now exactly how I wanted it. Thanks guys great work
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October 2023 by Kim Wishart
We live in Florida but take a 6 month road trip during Hurricane season. We have a 2021 Mercedes Benz Sprinter van. After a 16 hour ferry trip from Newfoundland to Nova Scotia we discovered that we no longer had any heat on the dashboard. I tried to get it looked at in Nova Scotia, Maine, New Hampshire and Connecticut. Most Mercedes service centers were booking 3-4 months out. I was in Connecticut visiting friends and family when my friend suggested I call Don’s Auto Care Center. I called him at noon on Friday and was stunned when he said ‘bring it in’. He called me by 4pm with a diagnosis and an estimate. I wasn’t sure what the vehicle warranty was but Don encouraged me to find out before he did any repairs. 20 minutes later, after I found out that the warranty had expired I called him to ask when he might be able to do the repair He said he could do the repair on Monday. I had it in at 8am. At 3pm he called me and said it was ready. The amount was exactly what he quoted me. My vehicle had been vacuumed and my repair had been completed. I would fully recommend Don’s Auto to anyone. What a pleasant surprise to this weary traveler to have such service!
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September 2023 by Mel S
This place…. Is my go to place… it’s taken me a long time to find a good mechanic… and dons IS IT! I’ve never had a more in depth conversation with a mechanic about my car! He even sent me a photo of the bad part! He also brought my car to emissions for me as well! On top of that he prints out a “heads up” list so to say, of all the things needed to be done in the future. This business went above and beyond. My sister and I both take our Honda crv’s to dons! If you live in East Windsor and are looking for a place you can trust.. this is the place, AVOID “small town auto” in East Windsor at all costs. Spare yourself and go to Dons, he is a very sweet man.
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September 2023 by Uche Ejesi
I would give these guys 6 stars if I could. These guys work miracles with their craft. Friendly, knowledgeable, trustworthy. I had trouble even finding a shop who would do the extensive repairs that my van needed without getting the runaround. Don’t hesitate with these guys - fair pricing and they tackled the job. Kept me very informed along the way about everything. They care and treat your car as if it is one of their own, and will never put you back on the road in an unsafe vehicle. Return customer for sure.
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September 2023 by Lucille Comes
I have two cars regularly serviced at Don’s. Most recently, I needed a new headlight for my aging VW Eos and had Don’s replace both. I waited in the customer lounge area and the service was performed quickly and well. As usual, I was kept informed of the progress. The price was reasonable, too.
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September 2023 by Roger Fouquette
After some initial miscommunication by both parties, Dave promised to work to resolve the mix-up. He cleared up details about issues with my car to the owner, Don. Dave even found a problem, while dropping me off, that I thought was just Connecticut roads. I couldn’t have been more pleased with the results when I got my car back. I would definitely use them every time I need work done.
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September 2023 by Becca Quinby
Finding a business with as much integrity as Don's is hard to come by these days! Don's top priority is customer service which is why even when my car was under warranty through the dealer, I would pay Don's to do the work. I know it would be done right and with clear communication. Recently we had an old car that needed lots of work. The communication from Don's along the way made decision making easier. Don went above and beyond to make sure the car was drive-ready. I highly recommend Don's to anyone looking for a great auto shop.Services: Transmission
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September 2023 by Andrew Kochanek
We've developed a strong sense of trust in Don's auto care, having been loyal customers for an extended period. In a recent instance, we brought in our truck for substantial repairs. Because of the unwavering confidence we have in Don's, we didn't have a single moment of doubt when they furnished us with the estimated cost for the repairs. They're consistent honesty and reliability genuinely deserve praise.Services: Steering & suspension repair
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September 2023 by John Adamo
They are consistently excellent and you can trust their recommendations and they care for your car.
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August 2023 by A G
The next time your vehicle needs maintenance, shop local!I scheduled my vehicle for routine maintenance at Don’s Auto Care Center, on arrival Andy the Service Associate was friendly and knowledgeable.If you’re still bringing your vehicle in to a dealership, ask yourself why?I can get the same Honda quality parts without the up-sale from their Sales Associates.Their sales associates are paid commission. The more they sell you the more they make for themselves the more they make for the dealership.Shop local, shop Don’s Auto Care Center.
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August 2023 by Scott P.
Great guys, great service. So hard to find a shop now where they are honest and have expert tech's.Been a loyal customer for years and will continue to bring my work to Don's.
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August 2023 by Melissa Sirois
This place…. Is my go to place… it’s taken me a long time to find a good mechanic… and dons IS IT! I’ve never had a more in depth conversation with a mechanic about my car! He even sent me a photo of the bad part! He also brought my car to emissions for me as well! On top of that he prints out a “heads up” list so to say, of all the things needed to be done in the future. This business went above and beyond. My sister and I both take our Honda crv’s to dons! If you live in East Windsor and are looking for a place you can trust.. this is the place, AVOID “small town auto” in East Windsor at all costs. Spare yourself and go to Dons, he is a very sweet man.
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July 2023 by Len Venditti
I have been going to Don's auto care since he opened his shop. Don and his staff are honest never trying to offer you more than what you need. Over the years I have had cars break down and had them towed in. Don would always try and get your car in and back on the road as soon as possible. You owe it to yourself to give Don's auto care a try, you will never go anywhere else
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July 2023 by Len
Don's auto care is very honest and friendly. Always had my best interest in mind when getting my vehicle back on the road. I have been going to Don's since he opened his business. I wouldn't trust my vehicle being serviced anywhere else.
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June 2023 by William Robinso
Great visit! Don's quickly understood the issue and fixed it. In addition, they corrected a couple of my personal fixes as well all within a day. Thank you!
