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January 2024 by Sheila Hauck
We went Friday to look at some of their vehicles. Young Nick was way cool, trainer Nick, not so much.2.5 stars isn't a good start to my search. I have read mostly complaints on here. My main issue, is the responses. They are very unprofessional to say the least. That is a huge turn off right there.Suggestion, perhaps be more professional and maybe more people would be drawn to your place of business. The last place we knew that talked to their customers like this ended up closing.I gave 3 stars because I had to give something. We have not personally bought any vehicle from here, so e have no dog in this fight. But, I can give a 3 for the unprofessional behavior we have seen over and over in this thread.
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January 2024 by Any Questions
Too good to be TRUE!Good thing I called and asked him about his reviews. He said sorry you wasted the phone call! and I was gonna try to drive to New York
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January 2024 by Lou Bruno
Sheesh these guys are getting smoked!?, but at he same time what do yall expect for those prices yall shoulda saved more and went somewhere else. It's not their fault you guys are limited to high millage cars the law is the law! Democrats always looking for freebies! smh buying a 3000$ car bringing it to a dealership thinking they're gonna get good news?
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December 2023 by Abel Property Services
I liked these guys. They had a low cost car with some high miles. I went down drove a few of the cars and picked what I perceived as the best value, which was $2k under KBB. I tried negotiating but they were firm and of course charged a doc fee. They needed 2 days to get the title. I came Back 2 days later and had to wait an hour for FedEx. He toldMe that FedEx was coming around 4pm overThe phone and I got there early. Brian and Nick were both descent guys doing there thing. I of course had reasonable expectations, which is important when buying heavily used vehicles. I would recommend them and possibly use them again if I am in the market for that type of car. Thanks
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December 2023 by David Lockhart
I called to see if they still had this 1988 cutlass I seen the price is extremely cheap I know the car will need work I could careless what it would’ve needed I would’ve bought it because I liked it but what I won’t do is buy from anyone who doesn’t know how to talk to people I understand everyday may not be your day but respects goes a long way I wanted to do business but the guy that answered that phone on 11/25/2023 at 12 o’clock had a very nasty attitude hey it was only 2500 so what right? You get enough people not wanting to do business because of your costumer service and you’ll eventually be out of business. Anyways it’s a shame I would’ve loved to restore that car!!! Oh and by the way for the people writing these reviews the cars are inexpensive expect to do sometime of work nothing is perfect but the prices are great you can’t expect perfection for that price that’s not realistic anyways good luck and good day to everybody
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December 2023 by Christopher Whalen
On 10/17/23 I visited Ct. Car Co. LLC and purchased a 2011 Subaru Outback that had a mileage listed as 256,254 on it for $2,995 "As is." I looked at the Car Fax provided and while it did have high mileage, it had an extensive Car Fax that seemingly showed the previous owners kept regular maintenance on it at Subaru dealerships in NH. Nick even stated, "It has the best Car Fax out of all the Subarus in the lot." I drove an hour from home on 10/18/23 to pick the car up but Nick said he was still waiting on the title, but neglected to call me. I picked the car up on 10/19/23 and drove it to my insurance company in MA to complete the paperwork. On 10/26/23 it began to smoke after operating it. I opened the hood and noticed that coolant had sprayed out all over the car and was boiling. I called my trusted mechanic and he informed me it might be the head gasket, but he was very backed up and the earliest he could get me in to even look at it was 10/31/23. I left the car at my residence until then and had it towed by AAA to Meadow Street Auto in Chicopee. My mechanic's report came back and it needs at the bare minimum- $4,730.91- just to make it drivable and safe. I took the findings and returned to CT. Car. Co. LLC on 11/4/23 to inform them of what happened and the cost it would need to be fixed. I explained to Nick that I would like a refund to which he stated, "That's not happening." He then smugly stated, "All vehicles are "As Is" and we're covered by CT. state law." I told him that there are exceptions to everything and that all I wanted was for him to do right by me, and refund my money. Nick still refused.The current mileage is 256,590. Upon looking at the Odometer Disclosure Statement, it is listed as 256,254. Nick also did not include his signature on the statement. When it was purchased at auction on 9/14/2023, the Car Fax states the mileage as being 256,458, which is a difference of 204 miles HIGHER than when I purchased it, and would impact the amount of miles I actually drove the vehicle myself before it broke down. Weird..... He also left the gas tank on empty for me when there's a gas station 500 yards away- what a guy.Unfortunately, in looking up their Google reviews, it seems that this is a common practice at CT Car Co. LLC, and many customers like myself have been inadvertently thrust into the same predicament; paying hard earned money or taking out a loan on a vehicle only to be stuck with repair bills immediately after purchase. These repairs often surmount the cost of the vehicle and leaves customers with an inoperable vehicle. Not only are customer's livelihoods and finances put in jeopardy because of this- more importantly- a customer's safety is compromised by the vehicles they sell. Although myself and others were told by CT Car Co. LLC that, "All our vehicles are safety checked," I find this to be a questionable statement at best, and a flat out lie at worst. I have reached out directly to one of the other recent customers affected and she was just as devastated as I am. She is a single mother of a young child, and I could not imagine having to deal with them in that situation. It seems they do not care whom they do this to, including MILITARY VETERANS. It pains me to think that eventually one day someone will lose their life after purchasing a vehicle from this dealership. In research of my options, I came across The PA Attorney General is suing a dealership for many of the same practices that CT Car Co. LLC seems to employ.I have now filed complaints with the CT Attorney General's Office, CT Department of Motor Vehicles, the BBB, and am in the process of acquiring legal representation in order to hold this dealer accountable and ensure that this does not happen to others. I was just looking for an affordable and reliable car, but this is what I got. I also do not appreciate their snarky responses to myself and others when they are called out.Picture is of my mechanic's findings.PLEASE DO YOURSELF A FAV
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October 2023 by Nate Springer
Highly advised! Stay Away! Drove from northeast Ohio, After calling to Verify A Car was all in good working condition. The Pics. Looked great. He said it pulled a little. Only to drive 8 Hours to see the car had been in decent accident and had Shotty Repairs done to it. WHAT A TOTAL Disaster Day! With the Car Market Totally Over Priced. I think I'll keep driving my p.o.s. than to give greedy Liars like this a DIME!
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October 2023 by Stacy MacLeod
Went here to look for a car for my boyfriend's son. We found one that we wanted to test drive and was told that unless you're buying the car, you can't test drive it. Who in their right mind would purchase a used car with high mileage without driving it to see how it ran or sounded??? We had cash in hand, ready to purchase and walked away. Reading reviews now and it looks like we dodged a bullet. Would give this place 0 stars but it won't allow me to.
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September 2023 by Ethan Hoxah
It wasn't as horrible as these remarks made it out to be when my friend and I visited. You have to pay for what you purchase. My friend and I had been looking at Nissan Rouges. One was present! We were too young to try it out for ourselves, so One of Mark's drivers was kind enough to bring us. I advise anyone searching for their first car to go here.P.S Mark is very Sweet!!
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September 2023 by mike chyron
DO NOT BUY THAT 1999 FORD MUSTANG V6 WITH 72k MILESCar was in a major major major accident. Completely and utterly slapped together. Tons of sealer and bondo and spray foam and Micky mouse home repairs. Completely unsafe to drive and structurly totaled. Carfax shows accident reported with air bags deployed. Tons of rust damage in trunk with tons of bondo on the frame rails. BEWARE SCAM DEALER
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September 2023 by Rara
Bought 3 cars from here. If you know how to maintain a car or get it fixed from time to time than this is the place for you. Decent prices with a few problems.
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August 2023 by Alexyss Roderick
They literally lied to the police and I have it on recording that of them admitting to lying as they sold me an absolute lemon that then lit on fire within a few months. It broke down due to a seized radiator and the brake line had a knick in it. The DMV declared their paperwork as falsified and the vehicle was later determined by multiple mechanics as unsafe to drive WITHIN A MONTH OF PURCHASE. They said ON RECORDING that it’s “not their problem” and “oh well once you leave the lot even if you break down down the street it’s not our problem.” The police even had to go there. They claimed the vehicle sometimes not starting was a “safety feature”. No. The car was faulty and my son got locked inside and we needed police to help us. Nick then proceeded to dodge my calls and hang up. Don’t EVER go here. The DMV has been investigating them for months due to their lies and unprofessionalism and illegal activities.
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August 2023 by brady Jackson
Don’t ever buy a car from here they sold me a valvo as soon as I got it home it was leaking radiator fluid it Everywhere. They refuse to even look at it and said I did it. The radio didn’t work and They refuse to give me my title right away took them over a week to give it to me. The sales man was rude when I tried to talk to him about the radiator. Horrible horrible horrible
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August 2023 by Elizabeth Hunt
As I’m scrolling through the reviews for this place. I think it’s so funny how someone is sitting there trying to defend themselves instead of actually fixing the cars they are trying to sell and making them safe for people to drive but no they rather sell unsafe cars that can cost a life and then defend themselves there’s more to do to a car to fix it instead of as is and a safety check
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August 2023 by Zack Barrett
I had bought a 2006 Volvo XC70 back on June 12 and has been great since I bought it, the “paperwork fee” was a bit high for being out of state but besides that great doing business with Nick at Ct Car Co
