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10AM - 8PM
136 Elm St, Enfield
Appliances
“We bought a marvelous LG washer and dryer set and the team was amazing with service and was very quick with the deal. GREAT prices!! Thank you PC Richards Enfield.”
“I had to drop in and give a huge shout-out to Ayaan Zafar from P.C. Richard & Son. Honestly, shopping there was just a whole different vibe because of him. Right from the get-go, Ayaan was all smiles and super welcoming made me feel like I was in the right place.The guy knows his stuff. I mean, he listened to what I was after, nodded along, and then bam, hit me with this advice that was just what I needed. It’s like he knew the store’s entire catalog by heart but more importantly, he got what I was looking for.And patience? Ayaan has it in spades. I asked a million questions, flipped back and forth on my choices, and there he was, cool as a cucumber, walking me through everything. It never felt like he was just trying to make a sale – it was more like he was on a mission to make sure I was happy and confident with what I was picking out.I walked out of there feeling great about my buys and really impressed by the service. It’s not every day you meet someone who genuinely cares about helping you out. Ayaan’s dedication to his customers is something else.So, if you’re heading to P.C. Richard & Son, do yourself a favor and look for Ayaan. Shopping with him at the helm was an absolute breeze and a real pleasure.Thanks a ton, Ayaan – you’re the best!”
11:00 AM - 6:00 PM
29 Thomas St, East Hartford
Appliances
“Top Notch customer service skills! Will definitely be calling them again for all my appliance needs. Just bought a dryer, had it delivered and my old one hauled away all in less than 3 hours. Amazing! The delivery folks were on point and super attentive to what they were doing.”
10AM - 6PM
1540 Pleasant Valley Rd F, Manchester
Appliances
“I was looking for a new vacuum cleaner and Jim clearly outlined all of my options and worked with me to find the perfect fit for my needs and price range. The customer service was excellent and I am very happy with my purchase!”
11:30AM - 7:30PM
890 Suffield St, Agawam
Appliances
“This is the second time that myself and my husband have been to this store. The service both times was curious and pleasant in addition to accommodating to get it to us in a timely manner. I would buy from them again.”
8PM - 12AM
12 Main St, Somers
Appliances
“When purchasing your appliances at this location I highly recommend asking for (Laury), I was completely impressed with her professionalism and customer service, she is not only friendly, but also highly skilled at making sure the customer is satisfied. Her Efficiency and punctuality are hallmarks of their entire customer service. I was able to get excellent results working with her by just making one phone call! I really appreciate that she was able to help me with what I needed and I would definitely send her more business in the future. Great Leadership, Thanks again Laury!”
10AM - 9PM
120 Slater St, Manchester
Appliances
“I replaced my Orbi internet mesh system with a new one that the young man helped me pick out and to my surprise he didn't force a more expensive system on me in fact ha have me just what I needed and no more.
I had difficulty getting it set up to run the whole house as my older did. I was returning the new one and expecting to buy a another one more powerful. I got to the return desk and they offered to come out and set it up w/out buying a new stronger system, I agreed.
They sent Jonathan to my house the next day along with Ty. They tried but ran up against the same difficulties that I did. So at their suggestion we were going to try the equivalent Eero brand, but it was in a different store much further away. Jonathan said no problem and like a shot he was off and quickly brought back the new Eero system.
He installed it found the best places to set up the satellites. I had better internet coverage my house has ever had and faster. I'm very grateful to both Jonathan & Ty, Thank You !!”
6AM - 10PM
136 Elm St, Enfield
Appliances
“I would have given a 5 star, however costumer service comes along way in a costumers experience, at any place of business. I was taught growing up to give everyone the benefit of the doubt. I've given many of the self check out staff at Home Depot in Enfield, for over a year "the benefit." I love going to this specific location, because I always find what I need, they have great prices and sales, it's also 5 minutes from my house. However, I will only put my orders for pick up, which I've had a GREAT experience with the staff who bring out my purchased items. The reason to this is because it doesn't matter how great you have your store prices, it just takes a few times of some staff members to be rude, for a costumer to either start shopping at another store, or do what I do, order for pick up. The staff at the self check out need to learn how to treat everyone as equal regarding race. I would be the bigger person and say HAVE A GREAT DAY! as they look up to the ceiling like I wasn't speaking to him/her. As I mentioned before I'm sure it's not all the staff, but the times I've gone in, within the last year I have yet to come across a professional self check out staff member. A year was enough to stop going in, as I was ready to call the staff out regarding there behavior.”
“worked with Jaime in the kitchen dept. she was excellent. had occasion to get help from two others when Jaime was not in and they were very helpful. The installers were professional and very good to work with. The counter top installers were unable to get to my home twice due to road work but they handled the rescheduling without a problem. I am very please.”
“Went in because I had a very clogged toilet and had already bought an auger at Lowes that did not work - it was too rigid to twist into the shape of the pipe. One of the employees saw me and suggested I not buy the one in my hand because he'd tried it and it didn't work. He helped me find a different one - Rigid brand ironically - and let me tell you, in less than 30 seconds my toilet was working again! He saved my day!”
6AM - 10PM
80 Buckland Hills Dr, Manchester
Appliances
“Friendly and efficient customer service. I went to pick up my massive laminate floor order. Peter kindly said he would meet me at the lumber door entrance. Peter and Aiden then assisted in filling my entire car quickly and safely with my huge order. I didn't have to lift a finger. Would definitely recommend this Home Depot to anyone. Outstanding speed and service.”
6AM - 10PM
80 Buckland Hills Dr, Manchester
Appliances
“Very convenient place to rent rarely used power tools. They are super helpful and will help you load and unload. The Home Depot app is also super convenient as it keeps track of inventory and lets you know how many of a particular tool they have, or if you have to look in a neighboring store.”
“Went in because I had a very clogged toilet and had already bought an auger at Lowes that did not work - it was too rigid to twist into the shape of the pipe. One of the employees saw me and suggested I not buy the one in my hand because he'd tried it and it didn't work. He helped me find a different one - Rigid brand ironically - and let me tell you, in less than 30 seconds my toilet was working again! He saved my day!”
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“Our contractor and architect recommended Torrco for fixtures for our new kitchen and bathroom. The showroom is beautifully designed and there were lots of samples to see. We worked with Sarah who quickly understood our taste and steered us in the right direction. She was attentive throughout our long build-out and always very responsive. We received expert advice and high quality products. It was a great experience and one-stop shopping for everything we needed.”