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November 2023 by Brian Rossi
Just purchased a 2011 Subaru Outback and I want to let anyone know that I had a very positive experience. I worked with Mohamed. He was professional from start to finish. I had the car inspected at a local shop and they noted a few minor repairs needed. Took the car back and discussed the needed minor repairs found. They ordered and installed OEM parts for me with out hesitation. Mohamed went above my expectations with his word and he values the handshake agreement. I would not hesitate to recommendA-1 Auto to any family or friends. I gave them 5 stars and 6 were earned. I will come back as a return customer. Honesty and integrity are paramount and Mohamed has those characteristics and values. Thanks A-1 Auto!!!
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November 2023 by Monique Butler
We purchased a 2010 Nissan back in April from A1 Auto the sale was great and minor issues were fixed immediately. Unfortunately, this car was totalled and we came back to purchase another vehicle. This experience was the worst ever! Let's just say we took this car back for over 2 months to A1 Auto to get things fixed. I would NOT recommend this used car lot.
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October 2023 by - SKYZ
Terrible customer service terrible communication skills don’t recommend Sold me a car with bird seeds in the intake also gave me a car that they said was perfectly fine and car started to miss fire and been having on going problems. If you want to go to a place that over charges for there vehicle that you can find cheaper at Facebook marketplace that actually have a better chance of working go here for all your messed up cars and terrible service been tryna get in contact for about a week now sold me a car that doesn’t work smh have so much problems with my car boutta just make a YouTube video on how terrible they service is stay tune soon …
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October 2023 by ALKALINE MK
Recently bought a car from A1 after a lot of shopping around at other places and highly recommend them. Hakeem brought down the price to our range, fixed the issues that we saw before we bought it and even told us to come back for an oil change on the house. I haven't seen any other shop that would do all of that... I was really impressed with the service and the car is running great - if you are looking for a used car I would definitely stop by there.
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October 2023 by Wynter Bright
Bought my car from here, had a great experience with Fazz he was very helpful and communicative and made sure everything was ready and in good condition. Friendly and great customer service, and I love my car.
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October 2023 by Tabitha Nolan
If you're looking for a reasonably priced used car from a trustworthy dealer, then look no further!!!My experience with A-1 Auto Sales has been beyond amazing! They've provided me with an unbeatable experience, just when I was beginning to think there are no good or honest people left in the world - Hakeem has been absolutely wonderful!He worked with me on the price of the vehicle to make sure I was happy, and he also sincerely addressed every single one of my concerns, no matter how small; even doing extra work on the car like replacing the exhaust and having an erroneous tire sensor light fixed before sending me on the road - the car drives like a dream, I couldn't be happier!Seriously no other dealer was going to take care of me like these guys did, it felt like a miracle to find them!Thank you A-1 Auto Sale!
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October 2023 by Paul Senecal
Large selection of cars in all price ranges. Easiest and quickest auto purchase I have EVER made through a dealer. Mohammed was friendly, professional and quite knowledgeable. No pressure, no haggle process a refreshing change. Even ordered missing OEM front plate mount from my local Audi dealer for me. Highly recommend. Don't understand the negative reviews...you get what you pay for, that simple.
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September 2023 by Jyonah Jones-Williams
This is a real review please do not bother with this dealership. Explained how i am a college student in need of a reliable car to & from UCONN Storrs. They convinced me my 2011 Nissan Altima was a great fit. Through the entire process communication was horrible- not professional at all and very hungry for money. Exactly 1 month from driving the car the check engine light turns on to show TRANSMISSION issues. This fix is 6K, which is more than the value of the car itself. I contacted them through imessage and phone and got ignored til this day. did not offer any type of repair nor trade in. I spent all my money on this car just to have to get a new one. please take my advice and stay far away.
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August 2023 by Zachary Dus
We made an appointment to look at a car and we get there to look at it and they tell us we can't look at the car until next week because they are doing work on it. They didn't think to tell us this before we drove an hour there and wasted our time. After we confronted them about what they did they got all prissy for no reason and wouldn't admit their mistake. Wouldn't recommend horrible rude service. Wish I could rate it lower.
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July 2023 by Selamawit Pelley
Amazing service! They have a wide selection of vehicles and helped me find the exact car I was looking for. The costumer service was top notch- highly recommend!!
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July 2023 by Jennifer Blackburn
Got an incredible Mazda CX9 from A1 auto. Not only was it very affordable but buying process was quick and easy. When there were some minor issues afterwards they took care of them promptly. Very happy with the car and service I received
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June 2023 by Rishab Maheshwari
DO NOT BUY ANYTHING FROM THIS PLACE. THEY ARE DISHONEST, AND SHADY.I bought a nissan altima from this place and these are the issues I faced: -1. Promise was made and written down that if any engine issue is to occur within 1 week of purchase, they will fix it for me. Within 2 days of handoff, the check engine light came on. I contacted the dealer 10 times, through call and text, and these are his words: "Go to the glovebox and take out the registration. Who's name is on it? It is your car, so don't call me". Later he told me that he would fix the issue, and would tell me to come at a certain date. He would then never respond to my messages, so I had to get the issue fixed myself.2. The engine oil, the tyres, the brake fluid, the oil pan (which hold the engine oil) were all in terrible condition, which I was never told about. The mechanic who replaced my brake fluid and engine oil had told me he was surprised that the dealer had not replaced all this before hand because these are basic things, and they were in terrible condition. I had to get all of this replaced. In total it took me around 3500 dollars in repair for a car that I bought for 7500.3. When I received the car from the dealer, it was stinking, dirty, and filled with garbage. I asked the dealer why he had never cleaned the car, its basic courtesy for your customers. His words: "Come back next week and I will clean it for you". Rather than driving 150 miles up and down, I had to clean the car myself. He did not even have the courtesy to wipe the car which had mud all over it, and was extremely rude when I started to question him.Don't trust a single thing this guy says. He makes fake promises, sells cars which have tons of issues which he will never repair, doesn't care about his customer in any way shape or form, and is straight up shady in everything he does.
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April 2023 by Ben Jackson (TeaMan99)
Bought a Maxima from them in May of 2022. Buying process went smoothly and customer service was fine. They let me do a pre purchase inspection of the car before purchasing and everything turned out fine. Car was great and had no problems. Now the reason why I give a 2 star rating is because when I attempted to sell the Maxima to the Carmax dealership, Carmax told me they could not buy the car from me because the lienholder on the title was reported incorrectly by the dealter(A-1 Auto). I had my car appraised at 9K to sell it the same week and now I have to go through this whole process with multiple lienholders, the dmv and Carmax just to find the title which will take weeks of time to process the paperwork and my initial appraisal may even go down when I reappraise the car as the first one only is good for a week. Again, I'm sure this an error on their part and I have no complaints about the car I bought but a simple paperwork mistake is costing me time and money which could have been prevented. Sorry A-1, please be more mindful in the future.Edit: Finally sold the Maxima April 7th, 2023. After my car title was lost I payed off the loan with my credit card so that I could file for a replacement title. Title came in the mail and unfortunately when I sold the maxima the car went down a whole thousands dollars in value because of the change in the car market from February to April despite a similar odometer reading. Because of this I'm Adjusting my review from 2 stars to 1 star. Again, as stated previously I have payed over $1,000 out of pocket at this point because of this misreported leinholder and someone needs to answer for it in some form or another.
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March 2023 by Maria B.
This place is a hard pass. We scheduled an appointment to come look at some cars only to arrive and find out that they were closed despitemaking an appointment with us for the exact time we arrived at. We contacted them and were told they wouldn't be in for another hour a half. We decided to look at some of cars in the lot anyways and they were all FILTHY. Seats shredded, dirt, dust, and stains everywhere, and lots of interior damage. Not to mention the windows had been left completely down on one of the cars we wanted to see and it had poured all night, leaving the inside completely drenched and water stained. This place is not worth your time and the prices are way too high considering how dirty and damaged the cars are.
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February 2023 by Sylwia Lidia
Incredible experience - HIGHLY recommend! I worked with Hakeem and he helped me out every step of the way. You truly know he is concerned in getting you the best car for you, within your budget, and a good deal. All without the whole “car salesman” pushy thing that you get elsewhere. I was able to call with follow-up questions and always got a timely response. If you are on the hunt for a used car, so not hesitate to reach out to this awesome business!!
