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7:30AM - 5:30PM
907 A Norwich-New London Turnpike, Montville
Hardware Stores
“If they don't have it, you probably don't need it! This is an incredible small hardware store with an outstanding inventory. Knowledgeable, friendly, staff will eagerly find what you need and offer assistance with repairs. Need a single specialty bolt, for example? Don't spend hours searching and be forced into purchasing an entire bag from a big store. These guys will sell you the one you need for a fraction of the cost.”
“Amazing store and owner, my truck broke down in the parking lot. Old Lyme hardware had all the tools I needed and also let me barrow power tools to get my truck fixed and back on the road again. I was about 3 hours from home and thanks to them I was able to make it home.”
“Good people. I love that they have a whole wall a mixed screws, bolds, gaskets and nut. And any other small parts you'll need.Lots of paint selections. Easily in and out.”
“Most of the workers here are kind and educated which as most know is difficult to find nowadays i enjoy going to this location. If they do not have knowledge about something they dont come up with some fairy tale fabrication to seem educated or super informed... At least 3/4s of the workers they simply state they dont know. So anyhow i enjoy it here for these simple reasons.”
“**Ring's End Lumber: Building Dreams Since Day One**Ring's End Lumber may not be the first name on everyone's lips, but it's been a trusted supplier for builders and DIY enthusiasts alike for generations. With a wide selection of high-quality lumber and building materials, it's a go-to destination for projects big and small. While it may not have the glitz of big-box stores, its personalized service and commitment to quality make it a cornerstone of the community. Whether you're a seasoned contractor or a weekend warrior, Ring's End Lumber has everything you need to bring your visions to life.”
“Excellent service. Polite and friendly staff. I had to travel a considerable distance to pick up an item that only this Ace Hardware had available on the shelf so they made sure to pull it from the shelf and have it ready at the counter when I arrived.”
“Our experience with Bob and Greg was pleasurable Knowledgeable and helpful! Purchasing quality paint and we see the difference! We have repainted the entire lower level of our home after 21 years and we couldn't be more pleased!! Recommend this paint store highly”
6:30AM - 5PM
570 Vauxhall Street Ext., Waterford
Hardware Stores
“If you want to step up your design when it comes to bath and kitchen fixtures, skip the big box and come here. Besides the beautiful sinks, tubs and toilets, you actually have folks who know what they're doing. At our most recent visit we found the staff to be very friendly and helpful to find what we needed which was not easy. We come here because they have quality products that carry better manufacturers warranties. They have or can get the parts to fix or accentuate whatever they sell. Thank God our plumber turned us on to them!”
“I would like to recognize and highlight the excellent customer service I received at the Montville Home Depot. I purchased on line a grill and went to pick it up with my little truck and a leg boot on my left leg using crutches. Kari at customer service saw that the "guys" put the grill standing up in the back of the truck. She called for help and she climbed in the truck to lay it down so I could drive my grill home. Kari was amazing, jumping into action and helping me with my other purchases and placing them in the cab, I shop a lot and not all my experiences have been great but this one was by far the very best. Thank you Kari!!!”
7:30AM - 4:30PM
130 Cross Rd, Waterford
Hardware Stores
“Likely a good store, been there for decades. It came up when searching for dry ice, their website said if looking for dry ice to check another brand’s website and that one sadly has zero results for this area. Wish the search results weren’t deceptive but that’s not their fault.”
6:00 AM - 9:00 PM
167 Parkway N, Waterford
Hardware Stores
“My wife and I visited the Waterford store last night for an oven and as usual in any lowes it was hard to find assistance without wandering the store. However we met Lura an associate who went above and beyond with the help of an upbeat supervisor. They got the job done and we were happy. Lowes can use more of them. When Lura couldn't find the staff for that department she called and asked her supervisor to show how to process sale. She was cool and patient. Kind. We appreciate it.”
“I was in the Waterford Ct store on 6/3/24. I was helped by a young man name Frank. He was very knowledgeable and helped me with a smile!! Lowe's is lucky to have him working there! Please give him a paid day off or a raise!! ?”
“This young man Shane, was one of the best employees i have ever met, he aided me find my lanwmower and my weedwhacker, an incredible young black man, ripe for the picking an amazing soul”
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“Current 5 star:( I like Emerson he truly cares and remembers who he works with. I got a call today explaining the situation and his apology about my inconvenience. Also, this store is huge and has a wonderful selection of saws and standard equipments. Thanks!
Previous 2 star: (I guess they close early now a days. Other than that no complaints, just sad to waste time when not answering phone to see if I can pick up my prepaid part prior to closing time. I called 20 minutes prior to closing and continued to call until my arrival at 6:58. Waste of time and money and resources. A simple answer of the phone woulda been nice. 45 minutes of my day wasted on a part that broke on my 881, on an inconsistent prepay policy.)”