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August 2024 by Shane Wysoczynski
This is my go-to for my prescription needs.. but as of late this odd phone thing where you cant talk to an actual person unless you have the time & availability to play phone tag is not a one size fits all approach to the problem.. like how albout having one person designated to have phone duties ? whats next... everything done by robots.. smh ?
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June 2024 by Anne Buechler
Exceptionally friendly staff.
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February 2024 by Lisa Steinberg
I would like to complement the improved service and improved look of CVS in Niantic, Connecticut. The 2 women that were working on Monday evening were a refreshing experience. Kudos to them for improving the look and friendliness, which has not been the norm for quite some time. One suggestion, there are dead bugs at the base of all the windows that face the parking lot. Badly needs a clean up of the windows.This is our only pharmacy in town, take care of it. Thank you.
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February 2024 by Gina Morris
If I could give this pharmacy zero stars I would. I have received THREE different stories in the span of an hour about my prescription: 1) not in stock 2) it was kicked back to your dr 3) we never received a script for you. The staff is not knowledgeable and incredibly rude. Least professional pharmacy I have ever experienced.
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October 2023 by Tom Charlton
Filled my perscription and were very helpful too. I was out of town.
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October 2023 by Grace Roberts
Store is filthy, getting ready to move on! Windows have had bugs in them for years.
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September 2023 by Sarah Benoit
CVS Niantic has lost another customer. Unprofessional pharmacy staff, and they tried overcharging me for a prescription. I have switched to Stop and Shop in Niantic, courteous and honest staff always!
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September 2023 by Cathy Turpin
Always helpful and pleasant
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September 2023 by Talibah D.
Very welcoming and professional!
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August 2023 by Mara S.
Corporate CVS needs to help these pharmacists! Clearly they are understaffed and stretched beyond what they are physically capable of handling. They can't answer the phone, fill scripts, answer questions, take new scripts, and handle pickups with just two pharmacists to do it all. I waited 8 hrs for a script that was needed immediately and was actually filled and available within 1 hr simply because the app wasn't updated, the messaging system wasn't updated, and no one answered the phone after being on hold for 40 minutes. Please give these hard workers the assistance they need to fulfill a service they are hired to provide. I am a loyal customer but will not continue to stay with CVS if this is not improved.
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August 2023 by Maddie D
Had a good experience at the drive thru pharmacy. Was picking up a prescription and the line moved quick, and the employees were helpful. Katy helped me and she was very kind. Thank you for your assistance! There is plenty of free parking in their parking lot, and it is not difficult to get in and out of the parking lot via. Pennsylvania ave. Will be back.
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August 2023 by Maddie D.
Had a good experience at the drive thru pharmacy. Was picking up a prescription and the line moved quick, and the employees were helpful. Katy helped me and she was very kind. Thank you for your assistance! There is plenty of free parking in their parking lot, and it is not difficult to get in and out of the parking lot via. Pennsylvania ave. Will be back.
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June 2023 by Kimberly A
It's okay for most prescription filling and quick shopping some prescriptions have to be ordered or are part of a shortage so call ahead of time
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May 2023 by Kimberly Ash
It's okay for most prescription filling and quick shopping some prescriptions have to be ordered or are part of a shortage so call ahead of time
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April 2023 by Charissa Bass
Always have had a great experience at this CVS. Very friendly cashiers and pharmacy employees! Love the cvs coupons and extra bucks; I wouldn’t shop here without the discounts. I also wish they were open later.
