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January 2023 by Clive W.
Unfortunately I had to change my review to 1 star. The pharmacy here has gone to hell. They close weekdays at 6PM and they are closed all weekend. The drive thru is closed so sick people go into the store. They refuse to answer the phone. I had a medication problem at 5PM on a Friday and could not get through to anyone. They don't even put me on hold- they just refuse to answer. I practically have to beg for my prescriptions to be filled. My prescriber will send a new script or I'll request a refill and they will not fill it. I will call and IF I get through to someone I will ask them to fill it. Then I go at the time they said it'd be ready and it isn't filled. Last time I went in person, the line was 15 deep. The employees move with no haste or purpose. On top of all of this, they dispensed my medication INCORRECTLY. They are now messing with my healthcare. Horrible, horrible pharmacy.
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October 2022 by Charmagne C.
Pharmacy used be terrific. Now a prescription that was called in at 11am isn't ready by 7pm and the Pharmacy tech doesn't know the difference between Amoxicillin and Augmentin. Yikes!! When asked why the ridiculous time delay keeps occurring the snotty answer is "we've been busy". No apology, no sorry for the inconvenience, basically a "screw you lady, I don't have time for you, your prescription or this phone call." Impertinent and asinine. NO customer service, no inclination toward customer retention or satisfaction. At. All. When I stopped in 3 days ago, the cashier had her fingers in her mouth digging out a piece of food, proceeded to touch my items and ask if I wanted the receipt!!! Staff is rude, pharmacy is unbelievably incompetent.This was my go to pharmacy as CVS is a nightmare with Walgreens not too far behind. Seems Rite Aid is hitching itself to the awful bandwagon too.
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October 2022 by Tonia A.
I would not recommend this pharmacy to anyone. Besides being closed at the last minute in the middle of the day because of lack of staff the staff they do have are rude. When I spoke to the pharmacy about it I was told I was no longer welcome in the pharmacy. No manager ever called me as requested.
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May 2021 by Stephanie I.
Will NEVER use this pharmacy again. Waiting on covid results since Friday no one knows anything. I should have known to leave when they couldn't get it straight to begin with.
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April 2020 by Patty M.
This Rite Aide is the best. NIKI the manager is so nice always Willing to help. Michelle is also very nice and helpful. Pharmacy staff are friendly helpful so nice. They always have what I need and very clean. So glad it's near me. Best pharmacy and store thanks everyone. Patty M