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June 2024 by Anthony Sirico
I live right near this store and was going here on a daily basis and now I am never stepping foot in there again. I even stopped a shoplifter last year stealing 200 in merch from this store only to be declined being sold a pack of cigarettes because my license expired a couple weeks ago. I renewed it over a month ago and haven’t received it yet. They didn’t care. What the hell does it matter if it’s expired it says I’m of age but these useless boot licking employees can’t make an exception. They just lost a customer who spends a lot of money there I will also be switching myself out of the pharmacy after this too.
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April 2024 by Greg Black
They will answer the phone, not say a word, and place you directly on hold. They will continue doing this until you hang up. Horrible customer service!
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April 2024 by Evelyn Ramírez López
They are liars, I always miss them
rewards I call and they don't solve anything
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March 2024 by Ceecee K.
Clean, in & out fast. Love the Walgreens's brand chips & they always have them stocked. Great deal on paper goods too! Friendly workers
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January 2024 by Chiquila Boyd
This store is terrible. I called to refill a prescription they had me on hold for about 45 minutes. The phone finally started ring after about 4 minutes they proceeded to hang up the phone. I never am able to get through to refill a prescription.
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November 2023 by Doreen Van Horn
Nearly impossible to get to speak with pharmacy
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November 2023 by Nicole D.
Worst pharmacy ever! Not open on weekends. Wait times on phone and in the drive-thru over a half hour. Not staffed properly.
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July 2023 by Marisela Reyes
Good service, thank you
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July 2023 by Winston Davis
Best Walgreens
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July 2023 by Scotty Chicken
The store in its entirety is always neat, clean, and orderly.The pharmacy is what I'm writing the review about and I couldn't be happier that I made the switch from Walgreens. I was struggling getting my scripts on time or even getting thru on the phone when calling to inquire at Walgreens. I know a lot of it had to do with taking on providing Covid and flu shots and staff shortage. But when they closed the drive-through? That was the last straw for me. It was bad enough that they closed it daily for lunch breaks and truck deliveries. So I made the switch. The pharmacists and the pharmacy techs at Rite Aid have been nothing but polite and helpful since I made the move a few months back. They go the extra step for the customer and treat you with respect while doing it... and they always answer the phone!
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July 2023 by Bonbon
Absolutely terrible! Had to wait in outside line for 25 minutes and was told to drive around again and get back in line for who knows how long ! I refused to do that AGAIN after being asked twice already and driving around again AND waiting 30 minutes two different times ; so I told them that I would just wait at the drive thru window. They were visibly upset, angry and rude as if it was MY FAULT that my ONE prescription that had been faxed to them 3 days before was NOT READY! This went on month after month for approximately one year ! I then switched my pharmacy to Rite Aid on Main St in East Haven only to go from the frying pan into the fire! Rite Aid was even worse and prescriptions ( extremely important scripts that couldn’t be stopped abruptly or one would vomit , her chills etc. did occur! ) other customers were coming in because they closed their drive thru and customers were livid! Many people were waiting days and days for prescriptions! Customer service is terrible and the pharmacy techs don’t care and ignore people! Their is only one pharmacist who works at a snails pace and has one speed - SUPER SLOW. If you show ANY impatience or frustration they are so rude and disrespectful and SEEM TO punish the customer who needs regular ongoing monthly prescriptions as if the customer is putting them out ! I am in the process of trying to find a pharmacy with a working open drive thru and who fills prescriptions in a TIMELY fashion and doesn’t behave like you are bothering THEM! Does anyone know of drive thru pharmacies in east Haven area who I can actually drive thru and get my prescription. I am physically handicapped and can’t walk in and have difficulty getting someone to pick prescriptions up because they too can’t wait around and be late for work or school ! They are both terrible pharmacies and BOTH CLOSED pharmacies on Sat. and Sunday ???
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May 2023 by Wai01
Long waiting lines to pick up our prescriptions and very limited Pharmacy schedule. Closed on the weekends.
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December 2022 by Ed Mujanovic
Pharmacy is a joke! Most of the time closed, horrible customer service. Walgreens, do something about this, you are loosing business and getting a bad reputation!!!
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October 2022 by Victor Spata
Saw my daughter’s Dr. on Friday afternoon and she was given a prescription sent to the 157 Main St. East Haven Walgreens. Go in Saturday morning to get it to find that the pharmacy is closed BOTH Saturday and Sunday. What’s worse, the prescription can’t even be picked up at another Walgreen’s. I was told by the cashier I have to call the Dr. to have it sent to another Pharmacy. Apparently Walgreens doesn’t think it necessary to have a pharmacist..or even someone there to check out already filled prescriptions, but they expect my Dr.s office to be staffed on the weekends. I tried calling the Walgreens 1800 #s to see if there was anyway this prescription could be diverted to one of their other stores. The 1-800 Walgreens got me to a recorded message where they were offering me a free life alert type gadget as part of a special promotion. The other 1800 number on their website had automated options to find a local store etc. The other questions option doesn’t even offer a message it just hangs up on you. While it is disgusting that a corporation that posted 28 Billion in gross annual profits in 2021 does not have a pharmacist in its stores 7 days a week, it’s inexcusable that they do not use technology to allow customers to pick up their needed prescriptions at another of their locations if its something that can’t wait till after the weekend. Will not spend another cent at this chain that cares more about profits than its customers.
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September 2022 by Victor S.
Saw my daughter's Dr. on Friday afternoon and she was given a prescription sent to the 157 Main St. East Haven Walgreens. Go in Saturday morning to get it to find that the pharmacy is closed BOTH Saturday and Sunday. What's worse, the prescription can't even be picked up at another Walgreen's. I was told by the cashier I have to call the Dr. to have it sent to another Pharmacy. Apparently Walgreens doesn't think it necessary to have a pharmacist..or even someone there to check out already filled prescriptions, but they expect my Dr.s office to be staffed on the weekends. I tried calling the Walgreens 1800 #s to see if there was anyway this prescription could be diverted to one of their other stores. The 1-800 Walgreens got me to a recorded message where they were offering me a free life alert type gadget as part of a special promotion. The other 1800 number on their website had automated options to find a local store etc. The other questions option doesn't even offer a message it just hangs up on you. While it is disgusting that a corporation that posted 28 Billion in gross annual profits in 2021 does not have a pharmacist in its stores 7 days a week, it's inexcusable that they do not use technology to allow customers to pick up their needed prescriptions at another of their locations if its something that can't wait till after the weekend. Will not spend another cent at this chain that cares more about profits than its customers.
