Walgreens is a neat, clean, and orderly store where customers can get in and out fast. The store offers great deals on items like paper goods and reliably stocks popular brand chips. Many reviews highlight the pharmacy, though experiences vary. Some customers report friendly and polite workers who are helpful and treat people with respect. These staff members are appreciated for remaining open as essential workers during the pandemic, providing medicine, COVID and flu shots, and tests while facing increased workload, staff shortages, and pressures. Other customer feedback indicates challenges, specifically with pharmacy service. Some report struggling to get prescriptions on time or to get through on the phone, attributing issues to staff shortages from providing COVID services. The closure of the drive-through, including for daily lunch breaks and truck deliveries, was a significant inconvenience for some. While one perspective acknowledges that understaffing can lead to longer waits and sensible service reductions, another found these issues to be the last straw, prompting a switch to a different pharmacy. Overall, the store maintains a clean environment for shopping, but pharmacy service experiences depend heavily on individual patience and perspective regarding the current pressures on all essential workers.
They will answer the phone, not say a word, and place you directly on hold. They will continue doing this until you hang up. Horrible customer service!
April 2024
They are liars, I always miss them rewards I call and they don't solve anything
