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October 2023 by Shawn Piscitelli
Shop from HomeI've been using this service for 6-7 years. Since CoVid, the service is horrible. I placed ny order last night at 8:30 for delivery today between 9-11 a.m. I call today at noon and am told that they are down to 1 Driver/truck. ITS THE SAME ANSWER EVERY TIME I ORDER. Simple fix, change your online app to allow less orders so you're not agrivating your customers.
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October 2023 by M Vac
Diverse mix of items. Good sale prices, especially if you use the coupons by paper or in the app. I like that they now have a larger self-checkout area.
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October 2023 by Kevin Sullivan
Very good store from meat dept. to dairy to bakery to courtesy desk. Son of a 35 year tenured butcher? The cappuccino chip Muffins are great. Just wondering why a number of SR Bakery depts. don't make any type of chocolate cake Donuts anymore? Thanks to all the staff
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September 2023 by Ian Jarsocrak
Very annoying visit. Has to wait 20 minutes for seafood, cashier forgot to use coupons, so had to go to front desk. Nobody at the desk. Added close to half an hour to my shopping trip.
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August 2023 by Food Lover
This store is old , outdated and dirty.The business has outgrown it’s physical footprint and is poorly managed.! Never enough staff in the deli. Place a cold cut order and it is never ready when it should be. End up waiting anyway for cold cuts never cut as requested. It seems they do not understand the word thin. First slice as requested then the balance much thicker, so they do not have to cut so much.Never enough sale items. Frequent mistakes on sales receipt going back for refunds is getting old!The store is too small! maybe needs to acquire the adjoining space, enlarge and get a complete facelift!Thank God for Stop and Shop and Big Y !!!!
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August 2023 by Christine Feeney
Not a bad place to shop. There are certainly nicer Shop Rites around but this store gets the job done. Absolutely better than any Stop n Shop.
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July 2023 by Johnae S
The woman name NOLA at the customer service desk was rude and nasty . ShopRite need to work on their customer service. The closing manager was understanding. An item was put at the wrong spot so they had to honor the price . She made it seem like the money was coming out her pocket. If you don’t like your job that much then don’t work there .
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May 2023 by Mirian G.
I really enjoy going to this shop rite. Is always clean and well stocked. Parking can be crazy as is always packed. Always have gotten a friendly service. Their ready to go food is quick delicious dinner or lunch option.
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May 2023 by Scott Roberts
Cool Jazz shopping. East Haven ShopRite has excellent produce. Recently installed more self checkouts so easier to get in and out. Bakery is also good
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April 2023 by Brian Kenyon
DO NOT ORDER THROUGH SHOPRITE FOR PICKUP! My household placed and order through ShopRite pickup. Originally told us the order would be ready for 4pm, once 4:50pm came around we had became curious and drove down there to figure out what was going on. The polite gentleman told us not to worry that we would be getting our groceries and that he would make sure of it. It is now 7:17 pm. Now we have received a phone call saying we won’t be getting them until tomorrow. Then we call back after being hung up on just to be hung up on 2 more times. This is now the 2nd time we have had and issue with ShopRite pick up. It’s getting sickening that it takes hours to send people up and down the isles to grab groceries.
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April 2023 by maestro
I've been waiting at the bottle room for 30-45 minutes until maintenance come
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March 2023 by Joyce Ferrucci
Do not do shop rite from home pick up unless you want to wait forever they apparently don’t care about the time window at all. Seriously had me waiting for an hour for my order my pick up was at 3:00pm arrived and was told they were going to work on it and ended up taking them an hour. Had to call at 3:30 and they said they would start working on it. Waste of time & extra money for the service. Will never be going back to this store!
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December 2022 by Melissa Polchies
The store itself is fine but the shop from home is horrible idk why they have reserve a time slot if it won't be ready in that time you will waste your day waiting and waiting my window was between 9-11 it's almost 11 and they haven't even shopped the order yet.
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December 2022 by Bridget Parise
Management is great. Lately a new clientele shops here so product inventory has more variety. Baked goods are usually good. Great deal on meats too.
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December 2022 by Jason Thomas Mancini
It was awesome. Just had to cash in bottles and it went great. Girl at customer service was great as well