-
February 2024 by K Patel
Quick and easy.
-
February 2024 by Wayne
By far the worst Home Depot I go to! I use several of them in the area and this one is always dirty, inventory is a mess, shelves are empty, limited on check out registers and rude employees at the self serve checkout, unfortunately this one is convenient to numerous jobs of mine but I will be utilizing Lowes more often and it’s only 7 minutes away
-
February 2024 by Matt Eckman
They never get orders correct and it's a pain dealing with the staff. Go to lowes.
-
February 2024 by albert dinicola
Home cheap o
-
January 2024 by Ellen Clark
Decent stuff, decent choice
-
January 2024 by Stephanie T
I shopping here is really good place
-
January 2024 by Tala Hawari
I came in looking for a front fixing bracket for drawers.I asked three different associates for help.One gentleman walked me to aisle 13, along the way we run into an associate that specializes in the hardware department (long blond hair, a bit older). We stop her and show a photo of the product and ask where we can find it. She stated aisle 13 midway on the left brushing us off. The gentleman told me she was supposed to escort me and show me where the front fixing bracket is but didn’t. Instead he walked me to aisle 13 and showed me where it might be to the best of his ability considering it’s not his department.I looked through the aisle thoroughly and where they suggested it might be was the “Cabinet Hardware - Drawer Slides” section. It was not there.In another attempt to get help I asked Clay at the front in the returns department where I can find drawer front fixing brackets and he pointed me to aisle 13 again and I explained that I have been in that aisle for quite a while and was not able to find what I’m looking for and would prefer someone to guide me directly to the product.He paged someone for me to aisle 13 and no one showed up to the aisle to provide any guidance.I’m not sure if the issue is related to lack of staffing but many associates are quite literally standing around but can’t provide customers any help… it doesn’t really add up. I mentioned to Clay on my way out to please pass a message to management stating the customer service here needs improvement as 3 different associates weren’t able to help locate a product and redirect back to the customer multiple times.This is the difference between Lowe’s and Home Depot… at Lowe’s there are associates who actually care to help and will not just brush you off after 3 attempts to find the same product, customer service.Home Depot, do better !
-
December 2023 by Antonio Felix
They have a bunch of employees yet no one likes to help check out customers
-
December 2023 by Chrystella Dunn
We are currently renovating our kitchen. We paid the additional fee to have it professionally measured. The kitchen designer was great UNTIL we paid in full and ran into MANY problems. The items were delivered in 3 separate shipments 1 which was unscheduled. The window for the day of shipment is basically ALL DAY starting at 6am. The countertops were too long. The cabinets came without handles or pulls which were shown in the drawings however AFTERWARDS we were told that they would be extra. We would have gladly paid the fee as the cabinets and drawers do not open without them. Trying to get ahold of the sales man once he was paid was next to impossible. We had to get management involved and we are still waiting for resolution. We will NEVER do business with Home Depot again. I will only shop small businesses going forward where they actually care about the customer. I’ll definitely be contacting Home Depot’s corporate office once our credit card is credited for the items to be returned by no fault of our own. All I can say is buyer beware!!
-
December 2023 by andres gonzalez
Yea 0 chance I'm comming back, drove 30 min to get here because they were the only ones with the trim kit I needed only to find out they unofficially closed an hour early for an employee event.30 min worth of driving there 30 min drive back empty handed. Gas and my time wasted.
-
November 2023 by Rodney kilpatrick
You can't get anyone to help you was told they must be on break they don't know where the person is that work in that department i don't work in this department seems thats how it is in every home depot no cashiers ring your self out and no we don't have a answer for you and the manager running there stores won't come and help you or even come and talk to you I am sure I am not the only one thats feelings this way
-
November 2023 by Iris
Hermes the lumber associate was so helpful And so knowledgeable he helped me with everything I needed and stood with me the whole time answered all my questions and even gave me some tips on how to do my project. I will definitely be returning to the East Haven location.
-
November 2023 by meagen matteo
Hermes who works in lumber is a star employee, he embodies kindness and compassion for the work he does, he is very helpful I would recommend this location just because of him
-
October 2023 by Donald Turcotte
Home Depot can have better customer service. I'm in construction and I need to be at work. I don't want to be waiting a half an hour for someone to wait on me or just tell me where to go to find what I need
-
September 2023 by Tara Hall
Love It here. I come here for all my Christmas and Halloween stuff ❤️