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May 2023 by Mike M.
0 stars....7 years since my last review and still a dump. Every employee I spoke to except for one just couldn't be bothered with my questions and had the intelligence of a doorknob. The place is dirty, merchandise unkept, empty shelves, merchandise priced incorrectly and in wrong places. How did this place actually get worse. Worst employees anywhere that I've ever encountered. The manager should be fired, and this place needs to be closed down....we'll live without this Home Depot.I left this one and went to the Home Depot in North Haven and it was like night and day. Clean, well-kept and employees asking if I needed help.Shut this Home Depot DOWN.
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June 2022 by Carmen M.
Great experience this weekend. We had to stop by and pick up a few things for our garden. We were helped by Milly. She was extremely helpful!
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April 2022 by Debra S.
Just want to give a shout out to a young Lady named Serenity who was so helpful to myself and my husband with an issue with a medicine cabinet she went beyond what she had to ordered it right from company had it in two days .She was pleasant to work with and knew her jobwell done Serenity
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April 2022 by Wai01
Most of the time we find everything that we are looking for. There is always someone around to help us out.
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February 2022 by Gena L.
East Haven Home Depot, isle 14, Kevin is a gem!! He relentlessly searched for a very difficult size screw for us until we found the correct fit for our 1900 vintage door. Win for Home Depot East Haven! Kevin is 5 star!!
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January 2022 by Guido Consiglio
Great selection of plants.
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March 2021 by Courney E.
I wish I could rate lower. This Home Depot is filled with people who do not know anything about customer service or business in general. Save your time and sanity and go to ANY OTHER hone depot!!! I have been waiting three weeks for "free delivery". They are complete fraud I have been on hold for four days trying to reach a "manager" to get some answers. I never write reviews but feel this is a must! Do not go here! Absolutely terrible experience!!!
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July 2020 by Idalmis Crespo
(Translated by Google) I love it! (Original) Me encanta!
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December 2019 by John B.
Guys at this place fuckin suck. Fuckin ordered a refrigerator here few months back and got some lame excuses about truck breaking down. Now those incompetent assholes can't deliver a dishwasher. F*** this Home Depot. This store is run by complete morons. East Haven, Connecticut.
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October 2019 by Anthony S.
If I could I would give zero stars. I live in east haven but have been going to north haven or Lowe's because the level of incompetence in this store is unacceptable. No one can answer a basic question about anything. Spent 45 mins waiting on someone to come with a lift to get something for me and eventually walked out. The employees there all have the same 3 favorite words "I don't know" pathetic store even more pathetic management.
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October 2019 by Joann Burke
train workers in customer service no matter how much their purchase is.
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October 2019 by A T.
called and got a VERY rude woman in the paint dept!!!! Lowes here I come!!
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August 2019 by Matt D.
The absolute worst customer service ever I sat in front of the key machine and waited an hour while 10 employees walked right by and did ask if I needed any help I will take my business else where
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August 2019 by Tristan G.
Out of all Home Depot's within a 20 mile radius of me, this one is by far my favorite. It's not because it's conveniently minutes from my home, but because of the customer service that I experience each time I visit. I've yet to run into someone who hasn't been helpful in some capacity or stops what they're currently doing to assist with an item, double check a price or help me calculate the possible cost. There's only been several times that I've found the tools or material to be way overpriced compared to the leading competitors, but that's okay. They also honor military discount, which really helps out!
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July 2019 by Faith Longobardi
Better customer service...terrible experience there with major purchase
