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September 2023 by Alexis Bravo
My significant other bought a detailing and wash package for this business via Groupon. After I spoke with someone to make an appointment, they texted me this North Haven address to bring my car at 9AM. When I arrived, the parking lot had a paper sign for the business, the lot was empty, and the sign on the door said the business was closed and not to knock on the door. There was no sign for a secure place to leave car keys. I called and left messages, and left after hearing nothing after 20 minutes. It’s been several days and still no one’s reached out with an explanation. I’ll be filing a complaint with the Better Business Bureau for lack of paid services rendered, DO NOT waste your money or time.
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September 2023 by TEDDY S
I was recommended by a friend to bring my **** ***** ****** to g image detailing and costume LLC ** ******** ** ***** ******** for some body and paint work on the car I paid more than half when I dropped the car off to the shop. This guy John is a straight crook and lead me to believe he was a good shop and businessman I put my money and trust in him and his shop to take care of my classic car , well boy was I wrong , this guy bs and stall me out for 8-9 months I kept asking for my car will be done and he would give a date but when that date came he is a no show or he has excuses so when I finally go to get pick the car up the car is half completed bottom half of car is all scuffed up and still in preparation for actual paint he refused to finish job I told him I’m not playing the remaining balance because the car is not finished after 9 months , by the time I got the tow truck there to get pick the car up there was parts missing off my car the car was extremely dirty and here’s the kicker guys. This crook John pour water in to my oil engine compartment just bad business all around and I am seeking legal assistance. 0 stars ladies and gentlemen save yourself the time and money.
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April 2023 by Ali Zemanek
I grabbed a groupon for this place after my car got rained in, they did a great job and my car looks better than when i bought it. Definitely worth checking out. I made an appointment and spent the wait time visiting some of the shops nearby.
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October 2022 by S O
Busy mom. Car was a disaster. Now its not. Thanks a bunch! Owner very friendly, helpful and service was faster than expected.
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January 2022 by Luther Sullivan
It's always a recording and no one ever calls you back ,no communication at all !
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August 2021 by Vincent Torres
Was a good experience, very pleasant, will pick up vehicle later , so far so good
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August 2021 by Megan S.
I meant to post this ages ago, but G Image Detail rectified the situation and ended up helping me out with a full top to bottom detailing! Would recommend!
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June 2021 by Lena F
Great service, a positive overall experience. The owner pays attention to details and offered to fix my loose bumper while detailing at no additional charge. Granted, it wasn't a big job, but I've been to places that would charge high prices for simple quick-fixes. I had a Groupon, and did not encounter any problems. Make sure to ask for the address when you call; the East Haven one is outdated.
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June 2021 by Sal Vadala
John keep promising the job would be done and never delivered. Already been down there 4 times and it is still not ready.
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May 2021 by Rosin Santiago
Horrible service
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April 2021 by Martin G.
Purchased a Groupon to use with this merchant and it's been nothing but headaches. In reading the reviews ahead of time (and those provided on Groupon), I had hoped to have an easy time scheduling. Sadly, this wasn't the case. I have called and called and been promised a call back to schedule because the man who answered the phone said he was busy on another customer's call. Other times, I've called back and left messages. On the most recent attempt, I was told that he'd call me back in 10 minutes. That didn't happen. So, I called him... no answer. Left another message. As of today, 3 days later, no call back. Unfortunately, I'm beyond the 3-day window of refunds on Groupon, so I will have to redeem for Groupon credit. Heed the warnings of the other reviews - it shouldn't be this difficult. Hate to give a bad review, but it's important to review the good ones and the bad. Unfortunately, doesn't get much worse than this.
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January 2021 by Janis Alexander
John is awesome
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August 2020 by Connor Vickerman
John did an excellent job with my car. I purchased the vehicle with seat stains about a week earlier. I was praying that they would come out and John made it happen for me. He was super responsive. We texted to find a time that would work. I even changed my drop off time last minute and he was flexible to make it work. He was friendly and professional and most importantly he did a wonderful job on my vehicle for a very fair price! Highly recommend John's services. I don't have photos of the great job he did but take my word for it. Thank you, John!
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December 2019 by Joby Thomas
Average
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September 2018 by John Castro
Very good
