Walgreens Pharmacy receives mixed reviews from customers. Many praise the pharmacy as fantastic, with staff described as the most friendly in Connecticut. Specific managers are noted for providing professional, attentive, and empathetic service, going above and beyond to help with prescriptions and insurance. The store itself has undergone a major facelift and is no longer dingy or messy, with good sales and loyalty rewards. However, other experiences are less positive. Some find the staff not the friendliest and seeming too busy to assist. The selection of items is considered sub-standard compared to other locations. A significant point of concern is the presence of an imposing security guard, which some customers find intimidating and discouraging. Additionally, the pharmacy is noted as always busy, advising customers to call ahead for prescriptions.
Nothing in life is perfect but you get your medication and you discuss any issues that you have
September 2024
Go to Walgreens once a week they have the best sale items there the pharmacy is fantastic plus they have the most friendly staff in the state of Connecticut always hello always goodbye fantastic
November 2023
I previously reported a complaint regarding the service provided by a pharmacy employee and response by her manager, Michael. A day later I received a call from the store manager, Gianna. She was very professional and attentive to my complaint and concerns. She was empathetic and assured me that she would address the issue.
