ShopRite of East Hartford is a well-stocked store with very competitive prices. Customers describe it as an excellent experience. The store features exclusive brands like Bowl & Basket and Paperbird. Staff members, including managers and cashiers, are noted for providing great customer service, often going above and beyond to help. However, some operational issues were noted, such as a self-service register not providing a receipt, requiring assistance from service and security personnel. A concern was raised regarding an employee's dismissal related to a seafood allergy, which some feel was handled incorrectly. While the store is praised overall, some customers wish for a larger selection of organic produce. The store is individually owned and operated, serving the local community.
What is your job description for cashiers? When. finished ringing up a customer are they supposed to help bag or as mine has done on two occasions, stand there with their arms folded waiting. Customer service brings customers back!!!
May 2025
Horrible customer service, specifically from their associate Fran today.
February 2025
Love ShopRite in Glastonbury.!!! Especially the bakery..😄