Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, blood, urine, and routine lab tests. Patients can schedule appointments through their website or by calling the provided number. Masks are required at all locations, and COVID-19 testing is not available for those with symptoms within the last 10 days. The clinics are generally well-organized and clean, with some locations offering specialized services like pediatric testing, glucose tolerance tests, and wellness screenings that include biometrics such as height, weight, and blood pressure. Many patients have had positive experiences at Quest locations. The staff, especially phlebotomists, are often praised for being friendly, professional, and skilled—able to draw blood quickly and with minimal discomfort. Several reviews mention that staff members are caring and make patients feel welcome, with some describing their visits as surprisingly pleasant despite common fears about blood draws. In particular, some locations are noted for their efficient service, quick results, and pleasant environment. One location in East Hartford was highlighted for its professionalism and convenience, especially for local residents. Overall, Quest Diagnostics provides reliable, professional lab services with courteous staff and a focus on patient comfort and safety. The facilities are clean, and the process is quick, making it a trusted choice for routine and specialized testing needs.
Always excellent customer service. It is a pleasure to go to the Quest on Ct. Blvd. in East Hartford.
December 2025
I must’ve tried five times to schedule an appointment online to no avail. I called the facility and was immediately directed to do everything online. It was an awful experience.
October 2025
This place is awesome, the staff is so kind and great. They take your blood and it doesn't even hurt. They just make you smile 😊.
