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January 2024 by Donal Sierra Rodriguez
Excellent
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November 2023 by L C
Will (Navy guy) is top-tier! Finds you what you need and is very attentive. Great service and reasonable prices.
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September 2023 by kevin garcia
The best
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July 2023 by David Weaver
Very fast reliable and courteous service all of the staff knows their stuff when it comes to auto parts and if you are a AAA member show your valid card and you get a generous discount on the parts you purchase also a clean pleasant shopping environment.
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July 2023 by Anna Lopez
Great friendly knowledgeable staff.
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January 2023 by Daniel Graves
Always good my boys are Napa are good
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September 2022 by Jonathan Schomer
those who know, choose napa!
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June 2022 by Alejandro Galindo
Cool place , very helpful and nice
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June 2022 by Kymani Prince
The best place for parts
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March 2022 by Todd Tofil
Hardly any stock. No metric sockets.
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February 2022 by Billy Bobby
Love the counter help. My first choice for autoparts.
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January 2022 by Hernan Ruiz
Arrived at East Hartford location to return an air filter upon finding it elsewhere for almost half the price and OEM instead of Napa brand. The nice gentlemen helping me was having trouble with the return since I purchased at the south Windsor location. When the gentlemen helping me asked a coworkers (LESTER) how to do the return he very rudely said “we’re not doing that, I’m not going to mess up my sales because the customer bought the wrong part. But ask Tim cause I’m not even the manager” without thinking I heard him. Hesitant the gentlemen told me to go to the location in which I bought it. Which I have no problem with but was closer to this one. Will not be coming back to this location. Left with my blood boiling as opposed to making a scene. Lester is ever business worst nightmare to have as an employee and I hope he has a speaking to about his customer service. Not to mention him going on his personal phone in front of a customer. This happened on 12/31/21 at 1:35pm if corporate wants to check cameras.
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January 2022 by Terren Starks
I came to Napa needing new headlight bulb and Lester was very respectful and helpful He wasn’t able to change the bulb due to it being against company policy but was nice enough to let me know of a shop in the area I’m sure any remarks about him being rude are false as I can’t see that possible I will always come back here and ask for LESTER
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November 2021 by Ruth Vallejo
Very kind assistance, and Bryan is very helpful and kind.
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October 2021 by ditrMEDIA
“Napa hold” followed by immediately hitting the hold button is NOT the appropriate way to pick up the phone.
