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September 2024 by Evelyn Serrano
I am satisfied with this office, they are kind and friendly. They are always available when I need them.
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August 2024 by Christopher Tucker
Staff went above and beyond to make sure I have the best coverage for the best price and all bases are covered. I would highly recommend them to anyone looking to get great insurance at a great rate. Thanks again
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August 2024 by Joseph Rose
I can't explain how grateful I am of the service I received from Tavia in the office. I went to query the reason for my rate increase and the magnitude of professionalism in which she explained and address the situation is highly appreciated. She even helped with suggestion how to lower my rate while still keeping my full coverage. Thank you Tavia. Your service is great!
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August 2024 by Chris Dash
It was a pleasure doing business with Rosalyn over at the East Htfd office today. She helped to provide me with the best home/auto insurance coverage & rates. Rosalyn is very knowledgeable, experienced , and attentive. Thanks for all your help!!!
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August 2024 by Marco Carcamo
Rosalyn was very kind and patient while helping me get insurance for the my first time
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August 2024 by Kelby Infante
Excellent work, very satisfied, Kelen Santiago helped me a lot, excellent work he did.
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August 2024 by Shareen Rodriques
Rosalyn from start to finish offered excellent service!
Very knowledgeable, she explains in detail and ensures adequate/appropriate coverage.
She listened and took into account all my requests and needs so that these were met.
Very thankful because I got better coverage for lower cost than my most recent company.
Truly thankful and highly recommend for auto and home owner’s insurance.
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August 2024 by Jean Keymond
I recently had the pleasure of experiencing exceptional customer service from Rosalyn, and I cannot say enough good things about my interaction. From the moment I reached out, Rosalyn displayed a remarkable level of professionalism, attentiveness, and genuine care. She listened attentively to my concerns and questions, providing clear and thorough explanations that left me feeling satisfied. Rosalyn’s patience and willingness to go above and beyond truly stood out. She handled my inquiries swiftly and effectively, demonstrating extensive knowledge and expertise in her role. Her friendly demeanor and positive attitude made the entire interaction pleasant.!
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August 2024 by Baylei M
I had the pleasure of speaking with Tavia over the phone regarding my renters insurance, and I can't express enough how helpful, professional, and funny she was. She took the time to patiently explain all the details and answered all my questions with clarity. Tavia made the entire process smooth and stress-free. I highly recommend her services to anyone in need of insurance assistance. Thank you, Tavia, for your outstanding support!
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August 2024 by Cornelia Mack
I’ve had the absolute pleasure of working with Miss Kelen!! Such a knowledgeable person- great service with a beautiful smile!! I can’t say enough wonderful things about this young lady!! Mr. Melvin Banks is surely blessed to have such an amazing team and Kelen is the icing on the cake!! ? ‼️
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August 2024 by Lurlene Ash
I wanted to switch insurance company, because I was paying so much. I called State Farm and spoke to Kelen Santiago. She was very professional and was very comfortable to talk to. She got me a quote that I was really pleased with. I really appreciate that she took the time out to help me. I give five stars. Keep up the good works.
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August 2024 by Oktan Mursaloglu
Kelen is wonderful person
I been working with her since 2017
I’m 100% happy with her
She is very good and very helpful
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August 2024 by Melikşah Elmaslı
The best insurance agent East Hartford, Kellen is a very good person and does an excellent job. Whenever I have a problem, she helps me immediately and offers solutions. I recommend it to everyone.
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August 2024 by Boster
Very comfortable, I have been with this company for more than 1 year and I have no complaints and Mrs. Kelenlu is always so kind and very professional, always looking for a way to make her clients feel comfortable…
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July 2024 by Quan Mcray
Nice well rounded people, and always looking to help