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February 2024 by Joseph Thumma
They charged extra day for which we are not responsibleI was late an hr and they charged extra 100$ which was totally unfair, I have asked the person will they charge me extra when returning, she said no and that’s the reason I have returned it or else I would have used it for an extra day would not have returned it then. After few days they told they are going to remove it and it was over 45 days nowI am not sure when will they remove that
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January 2024 by Julianna Shuter
I worked with this location to get a rental while my car was being repaired. Star assisted me and was super helpful and knowledgeable. The process was quick and easy.
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January 2024 by Saurika Borsania
Upon arriving at the East Hartford location to pick up the car, Shelbie assisted me. We encountered an issue from the insurance side, but Shelbie went above and beyond to help me. She took care of everything, and the rest of the staff was extremely helpful as well. They ensured that my reservation was completed from the insurance side and kept me updated throughout the process.I have rented many cars before and have never had such a good experience as I had with Shelby!
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January 2024 by YAMILET TREVINO
Great service … easy in and out .. even the online changes if needed are super easy to make any changes.
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January 2024 by Crystal Geraci
Very quick and easy process, the employees were super helpful and polite!
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January 2024 by Terry Tiech
We had a minor problem, but it was well taken care of. Daniel was very easy to work with. She made sure that our issue was taken care of quickly.
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January 2024 by Abdul Hadi Sharifi
I reserved a rental. My family and I made all the preparation for the road trip. Everyone was excited about the trip. The pick was scheduled for this morning at 8 am, I was in the bus on my way to pick up the car when I received a call from this branch that they don't have not only this particular car I need; buy none alternative as well. It is very much inconvenient. Never recommend Enterprise, even if you run out of all options. For the record; this is the 2nd time such a thing happening with me at Enterprise.
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January 2024 by Rob Delgado
Excellent service, car was great, had no problems, I was well taken care off
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January 2024 by Joseph Kelly
Good people, My friend rented a couple of trucks there and had a good experience with them. fair and honest.
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January 2024 by edith gore
My experience with Enterprise was a absolute pleasure. Shelbi was my contact person. Shelbi was knowledgeable and professional. This was the East Hartford location. Very pleased to have Shelbi work with me!!!Shelbi,Thank youE Gore
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January 2024 by Michael R (Alexanderchitchat)
It was right on time and a car better than expected! Cleaned, professional and fast service on a Sunday!
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December 2023 by Nikki Turton
My husband and I rented a full size SUV 2 weeks ago and our rental associate Christin was extremely helpful and pleasant. We took a few minutes deciding and Christin was extremely patient with us. He took time to review all information ensuring accuracy. Due to the service we've received. We highly recommend this rental company.Thank you for providing excellent customer service. P.S we haven't received the customer service survey??.
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December 2023 by Simon Johnson
Top of the afternoon Enterprise, this morning Mr.William Menasian and Miss Danielle Humphreys were extremely diligent in handling my concerns about my rental car. They are PHENOMENAL
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November 2023 by Jeanne Rogers
My car broke down in Hartford and I had to get home to Maine.My reservation process was seamless and very friendly.When I picked up the car, Shelby assisted me. She was warm, friendly and efficient.She went above and beyond to make a bad situation better.I have rented dozens of cars in my life and have never had such a good experience as I had in Hartford, CT with Shelby!
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November 2023 by Amazing (x4mazing)
Willam M. Went ABOVE and BEYOND my expectations. I was initially not satisfied with the car I was given and he exchanged it once, and then a second time when the first one had issues. KUDOS to people like you, Will! 10/10
