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April 2024 by Sylvie Morin
They all took really good care of me when I cut my finger at work & had to get a few stitches. Same when I went back for my follow up visits. I found all the staff nice & friendly.
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April 2024 by bianca randolph
Concentra did well with their customer serve in house..when calling over the phone, the staff can be a bit rude but not all of them are like that. Most of the staff were very helpful. Some not so much. I was administered a drug test and when it came back inconclusive because of some meds I was on they cancelled the drug test instead of putting in the notes that I asked to be put in about tne meds.
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April 2024 by Edgardo Ruiz
Short wait and very polite & respectfully
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April 2024 by Brandi Lee
Really nice and clean place. Very very nice and friendly front desk staff
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March 2024 by Chris G
I’ve been to Concentra a few times for different reasons, and it never was fun cause it used to be a nightmare getting the services you needed…it would take forever and the employees attitudes were terrible!But I am happy to report, that their process has improved Big time and the staff is top notch… it’s a great place to get your work needs taken cared for… very happy with the service I received and will recommend them anytime!
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March 2024 by Marc LeDue
Incredibly grateful for Dr. Goss, the people at the desk (Stephanie, Brian, & Andrea) ,the lab techs (Yelitza & Vicky), & the physical therapist (Caitlin). All of them were so encouraging and reassuring, the whole way thru... thank you all for your service and for making my experience there so easy...
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March 2024 by Julissa Avila
Nothing out of the ordinary. Good. The only thing I found bad was that a nurse in the hallway was talking very loudly, and in a hospital or a quick emergency center you are supposed to make such scandals!
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March 2024 by Celestine Robbins
Concentra Urgent Care is a great place visit. Prompt service friendly staff
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March 2024 by Sun Flower
I had an appointment at 8:00 am but they did not even check me in until 8:41 am, at which time they gave me a large packet of forms to fill out. I don’t understand why they didn’t give it to me as soon as I got there and why it took 41 minutes to get “checked in”?I asked several times why I had to wait so long when I had scheduled my appointment first morning in the morning to avoid delays as I had to get to work. The woman seemed exasperated and was abrupt and rude. My time is also valuable so I thought her attitude and lack of information was out of line.I did not get called in until 65 -70 minutes after my appointment time. That is totally unacceptable.The exam was over quickly but not sure how thorough it was.
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March 2024 by Matt Feato
Note: Other times may be different, but "walkins" here are only until 2PM! Saw someone get turned away arriving at 230.----Not too bad. Had to come here for a drug test, only thing is maybe on the form they didn't see it, but I had to do the I9 documents too.It's that where they don't really do that part, or I'll have to do those elsewhere which is fine, as I had to come here anyway for the test.Overall between checking in and leaving, took me more or less an hour. People waiting to be called was reasonable as well. Good location that's off the highway or bus accessible.
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March 2024 by Edward Sullivan
People were very friendly which is rare in such a busy customer setting.
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March 2024 by Ingor Vela
bad very bad the staff made fun of the customers
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March 2024 by Kevin Graham
It wasn’t a bad visit once I got to a proper location but I was sent to the one in Norwich to give a urine for a pre-employment drug screen and then I was told they couldn’t see me even though I was told it was supposed to be for walkins only but they couldn’t see me because I didn’t have an appointment so I had to drive all the way to Hartford to get seen so I could start my job. It was a very big inconvenience to drive 45 minutes away after driving 20 minutes to get there and it cost me a lot of gas money to house very frustrated to say the least.
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March 2024 by Mello T
Everything was great from the start until the end. Fantastic job everyone.
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March 2024 by John Berglund
Easy to do. Great service!
