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September 2023 by Jiachen Zhang
Made a reservation weeks ahead only to find no truck is available at the very day of pickup. Owner claims to have called several times in the same day yet I received none. Very rude and aggressive attitude and provided no solution nor remedy.
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August 2023 by eric riggs
The truck was horrible. Made a loud racket at hwy speeds and pulled to the right constantly. Pass front wheel was completely bald and was showing the belts. I drove from FL to CT and the drive was a total nightmare.
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August 2023 by Rodney Campbell
Do not rent here Stephanie is a scumbag
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April 2023 by Jacee Broaden
Very quick professional easy
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August 2022 by adrienne peters
I have used budget on two occasions. Once is 2019 and again July 2022. I would suggest to make a truck reservation ahead of time because trucks are now rented out more frequently for small business users. Although they didnt have many trucks this time around Liz was more than accommodating to my needs during her hectic day. we has super kind and polite. I would definitely recommend just prepare ahead of time.
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August 2022 by Adrienne P.
I have used budget on two occasions. Once is 2019 and again July 2022. I would suggest to make a truck reservation ahead of time because trucks are now rented out more frequently for small business users. Although they didnt have many trucks this time around, Liz was more than accommodating to my needs during her hectic day. She has super kind and polite. I would definitely recommend just prepare ahead of time.
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July 2022 by Walter Davis
Liz was absolutely fantastic. Service was great I highly recommend.
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October 2021 by Timothy McNamee
If 0 was an option they would get it. Truck was past due for service. Cab was disgusting worse than a dumpster. Body is full of cracks you can see daylight through. Dot should put them all out of service. DO NOT RENT HERE EVER.
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October 2021 by Bhavin patel
I had very good experience with this place. Manager was very knowledgeable and she helped with rental. They also carry lot of moving stuff.
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August 2021 by Peter Melchreit
Awful. Just awful. I was informed 30 minutes before the movers showed up that they did not have the truck I needed. They were unable to inform me of this either as they weren’t able to write down my phone number correctly when the reservation was placed. As the Seinfeld bit goes “you know how to take a reservation, you don’t know how to hold a reservation. And that’s really the most important part, the holding. Anyone can just take a reservation!” . Happy ending to the story, I was able to get what I needed from the UHaul on Brainard on short notice. They were quick, friendly, much less expensive, and most importantly, they know how to hold, not just take, a reservation.
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May 2021 by Angel Santos
Really bad experience, never ever again. If I'm moving sometime in the future, I'm definitely go with a different rental trucks company like Penske. I wouldn't recommend it to no one , Budget rental trucks it's absolutely garbage.
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January 2021 by Angel Gonzalez
They don't maintain or service there trucks at the east Hartford location they need Better Management there
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November 2020 by pragnesh patel
It’s zero review. I reserved 12 feet truck and I went 2 time in the office to make sure the truck will be there on my reservation day and they confirmed that truck will be there on that date and time. When I went to pick my truck they did not have truck. I asked how it’s possible. I was here 2 times and they confirmed me. Their office is just 2 minutes walking distance from my apartment. Please don’t go their and waste your time. They should close this location.
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October 2020 by Hank Cullinane
Good staff
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August 2020 by Just Be Allah
Peace is getting what you paid for, budget East Hartford has got IT, THANKS TO JAVIER MADE MY visit a great one polite, courteous and professional not common in business though highly sought out. Thanks again JAVIER and Budget East Hartford ✊??