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August 2024 by Charlotte K.
I always have an excellent experience here— as a customer with a PO Box, the lady (I forget her name, but she has silver-toned hair) and gentleman I usually speak with are very kind and accommodating, especially when I have to certify mail or need explanation for a new process. They are usually so on top of whatever I need/have to pick up, that I barely have to say a word-- they clearly have deep passion for their job! However, the younger lady I spoke with today was not as nice, and she seemed very quick to dismiss her associates in front of me. As a person with social anxiety, I find it difficult to manage being yelled at while leaving, especially when I quickly returned with the correct postage. I do appreciate her attempt to let my "mistake go," but I really resented the tone and way in which I was talked to otherwise.. East Haddam is a very kind community, and I always enjoy the walk to the Post Office. I’m sure the next time I’m in, I’ll be treated with the usual kindness I typically face (whether I make an error or not…) As a recurrent visitor, hostility is not welcome. I believe, in my early morning routine, I may have erroneously not communicated that I certify the mail I left (sent to an internal PO box) and used prestamped envelopes... I truly believe that kindness is the best communicator! I am aware of everyone having a bad day once in a while-- I hope I can remove/edit this review to reflect the future and past experiences I've had, only...
For the other employees, they do such an excellent job of tackling my naivety as a young, new PO Box customer, and I look forward to my visits, despite the anxiety associated with this morning's drop.
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August 2024 by Rachel Chin
I had the best experience with USPS in East Haddam. Handsdown one of the coolest chicks and most patient humans ever, Johnna, helped me settle a bunch of money orders over 2 days, and it was all very stressful but she made it so much better. I always had a fear of post offices and anxiety around mailing, but she made everything 1000% more pleasant. Thank you so much!!!
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April 2021 by Michailah Williams
The Postal Woman was helpful and answered my questions kindly.
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April 2021 by Nick Nigro
East Haddam is a great town. I love it!
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November 2015 by Mr McMaN
Not bad not bad at all
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June 2011 by A Google User
I had overnighted a package that went through this post office. The package was not actually delivered until 3 days later! When I went in person to complain about this, they were not helpful, not sympathetic. I did not receive a refund and they told me next time to use UPS. BAD BUSINESS!!! I do not recommend using this post office. It is worth a drive to go somewhere else!
