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October 2023 by Maureen P.
New Inn Kennels is fantastic. They take such good care of my three ( rescued) dogs. They give them the time and attention they need with amazing love and patience. My dogs love it here.
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September 2023 by Lynne Bahre
My sweet dog came home with diarrhea and vomiting. Also, keep in mind charges for services are by the day not by the night. Example: New Inn is opened until noon on Saturday. They aren't open until 4:00 on Sunday, only for pick-up. So you gave excess charges. I'd rather stay home than use them again!
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February 2023 by Barbara Abramson
My Puppy spent time over a Holiday here, I know have him enrolled in daycare. He is very nervous about grooming but is doing well getting use to it.Everybody has been wonderful with my Puppy and me. Very kind People.
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February 2023 by Bruce Harris II
Wonderful kennel with professional staffing and very accommodating, even with new clients. We have an older dog that has some extra needs and the staff has been wonderful communicating and making arrangements.
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December 2022 by Cheryl Parsons
Piper loves going to daycare! Great staff.
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October 2022 by Karl Poglitsch
Friendly and accommodating staff. Our fur baby seemed to enjoy her stay. Looking forward to utilizing their daycare services.
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April 2022 by Amy Gallagher
We left our dog Boomer with New Inn Kennels for the first time this past week. He's a nervous rescue pup who has never been away from us since we adopted him right before the pandemic. As soon as we walked in we were immediately reassured that we'd brought him to the right place. They listened to our concerns about Boomer being nervous in new environments and with new people, and were told that they'd take things slow with him. Throughout his stay they responded promptly to my texts asking how he was doing. They always made us feel like he was safe, well cared for, and with people who understood his needs. We will be repeat customers. There's nothing like being able to thoroughly enjoy your vacation with the peace of mind that your beloved four legged family member is being well taken cared for.
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April 2022 by Rachel Silvia
I have been bringing my girl here since September 2021, and she absolutely loves it. She usually goes to daycare once or twice a week and occasionally does overnights if I'm out of town. I'm not easily trusting especially when it comes to my dogs. However I know when I drop her off she's in good hands, and that the employee's here are attentive and always have the best interest of all animals in their care. I will be moving in a few weeks and although I'll be almost an hour away, I will be making the trip so my girl can continue to come here.
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September 2021 by Barry Bernard
Great people! Our dog loves it here.
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August 2021 by Tori Harris
Always the best, I recommend them to everyone for grooming. My sweet baby is scared of everyone, but always leaves there relaxed and pretty happy. My Chihuahua also has his nails clipped here and they are gentle with him even though he thinks he is a big scary dog.*Picture before groom for attention*
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August 2021 by Barbara Richardson
I’ve been using New Inn Kennels for years now and don’t have one negative thing to say about them! Things I have positive are countless!
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August 2021 by Michele Rossignol
Our family has boarded our pet with New Inn Kennel for years. Previous owners, Ken and Judy were FANTASTIC. They managed the kennel professionally and understood the close emotional connection families have with their beloved pets. Our recent experience with new owner(s) (while picking up our pet after our vacation) with the women owner was nothing less than shocking. We were completely taken back by the owner’s non-professional and insulting behavior towards us for simply inquiring on rates, some previous conversations with her on the aforementioned and arrangements associated with boarding…all taking place in the lobby of the facility with other pet owners present to see and hear. To be perfectly honest, based on her behavior, once we picked up our pet and on the drive home we were feeling bewildered and had a pit in our guts having left our pet at this boarding facility based on this experience. We consider ourselves kind, considerate and easy going people and never look to engage in confrontation which made this all the more a regrettable experience. We would never give a poor experience rating for a small business as we know and appreciate how hard small business owner’s work but felt it important in sharing this experience with others. We all know how we feel about our pets so made this an even more shocking and uncomfortable encounter for us. We will never board here again.
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July 2021 by Michele R.
Our family has boarded our pet with New Inn Kennel for years. Previous owners, Ken and Judy were FANTASTIC. They managed the kennel professionally and understood the close emotional connection families have with their beloved pets. Our recent experience with new owner(s) (while picking up our pet after our vacation) with the women owner was nothing less than shocking. We were completely taken back by the owner's non-professional and insulting behavior towards us for simply inquiring on rates, some previous conversations with her on the aforementioned and arrangements associated with boarding...all taking place in the lobby of the facility with other pet owners present to see and hear. To be perfectly honest, based on her behavior, once we picked up our pet and on the drive home we were feeling bewildered and had a pit in our guts having left our pet at this boarding facility based on this experience. We consider ourselves kind, considerate and easy- going people and never look to engage in confrontation which made this all the more a regrettable experience. We would never give a poor experience rating for a small business as we know and appreciate how hard small business owner's work but felt it important in sharing this experience with others. We all know how we feel about our pets so made this an even more shocking and uncomfortable encounter for us. We will never board here again.
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May 2021 by Cara MacDonald
These folks did a great job with my very matted labradoodle. Even though I live 30 minutes away, I will be back because my dog absolutely loved the ladies at New Inn Kennels. He didn’t want to leave! That was far from the case with other groomers.... Highly recommend!
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April 2021 by Denise P.
Best dog grooming around! My Shihtzu looks and smells amazing, he is so happy and much cooler for the summer months ahead! Love the staff here too, highly recommend ;)
