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August 2024 by Ray Piccinino
Juan arrived quickly and towed my vehicle with no issues. That was the best tow service I ever had. I will use this company again in the future because of Juan and his professionalism and knowledge.
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July 2024 by Nik
Do not use this towing company. They left my push button start vehicle in the on position for the whole tow and after they dropped it in my driveway. This led me to end up with a dead battery. Then when I called my insurance company for a second tow... they sent Checkered Flag again. This time I waited over 4 hours just to find out that they were not coming. Nobody called me to let me know. This is not a reputable company. They are not knowledgeable. Jeff the supervisor has awful customer service.
They are irresponsible and have no consideration for their customers. Their drivers are high on marijuana and have their girlfriends riding around with them. (LIABILITY) No seat belts on. And the owner claims to be a Master Mechanic yet none of the tow trucks have radios or air conditioners so how well does he care about his customers or employees? Also his employees should not be hitting on or asking out their passengers. Probably just a front business.
Drinking is not against the law and after being left on the roadside for 6 hours with no response or communication will cause people to be angry and call you ignorant. You treat your customers with ignorance and are mad that you got told about it. Your business sucks!
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July 2024 by Dylan Teixeira (Blue)
Once a year, it seems like I get unlucky and always get some nail or sharp object in my tire, causing me to lose air and flatten the tire. Luckily, these guys are here to patch it at an affordable price.
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June 2024 by david carrion
Very bad services for road assistance
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May 2024 by Ruby Wright
Excellent, fast and friendly service. Went above and beyond to take care of me. Walk in from the street and the job was done and under an hour. Thank you checkered flag, I'll recommend everyone I know to you!
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May 2024 by Xberisha Berishax
I did called a lot of tow truck shops but this one is the best and the fastest time they ever if I can give them 10 starts I will thank you for serving from Bristol- Berlin. Xberisha
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May 2024 by Katie (Tigerlily389)
Everyone here I spoke with/ dealt with was so nice and helpful. Even though they had to deliver a bad diagnosis of a blown timing belt that killed the engine, everyone was kind and sensitive about it. Everyone was nice enough to give their advice on how to move forward. The tow driver was patient with my instructions on where to park it when they dropped it off at home. The service agent was so kind about delivering the bad news and was apologetic about having to give it and lady who answered the phone answered all my questions with care. I will absolutely be back with my next vehicle. It was nice to be treated like a human by mechanics for a change and not just $$ signs. They could have given bad advice about fixing my car but instead were very honest. I've been to a few shops over the years and this experience was the complete opposite. They didn't take advantage of the fact I'm a woman, they just gave me the honest truth about my vehicle even if it means they lose out on $$ with labor fixing a vehicle that has met the end of its life. 10/10 recommend.
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April 2024 by Mike Riley
I've been to many "Auto Repair Shops" never one so honest with the customer. Very professional and considerate> They have elevated customer service. Veteran friendly!!
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April 2024 by Mike Kurasz
My clutch went on my car and I. Didn't have enough money right away since I was in a bind after the passing of my father so nate was nice enough to let me leave my car there till i got the money they're good people
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March 2024 by Nancy Mazrolle
Although I never had work done by you, you were kind enough to recommend a place to have my key fob replaced for less$$. For this. I am grateful Shaun. My daughter goes to you all the time. You do awsome work. Thank you.
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March 2024 by Joanne Smart
My insurance company's roadside assistance linked me with Checkered Flag for a tow to my dealer when my car broke down. When Ray arrived, he looked at my car first to see what the problem was and determined that I only needed a new battery. He jumped the car and gave me instructions on how to handle the vehicle until a new battery was installed. He was very friendly and knowledgeable and saved me from an expensive trip to the dealer. I highly recommend Checkered Flag Auto and plan to use them in the future. Thanks again for your assistance, Ray!
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January 2024 by Jeff strickland
Don't use their towing service. I called for a tow. I was told he had an important call and would call me back. Never happened ....
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January 2024 by AmyMarie Delbon
Professional, efficient, talented and friendly. Finally a garage you can trust.
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December 2023 by Bill Hearn
Why would Checkered Flag Auto Center on Rt 189 in East Granby, CT charge $100 to remove and dispose of 4 tires? The guy at the counter had to ask the guy in back how much to charge because he claimed that removing tires from rims “wasn’t a typical thing they did”. Don’t waste your time with the embarrassing price gougers at Checkered Flag Auto.I went to Route 10 Tire in Granby and was charged a far more reasonable $40.
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September 2023 by David Strecker
The Team at Checkered Flag is top notch! Sean was tremendous in helping us get the car completed in a very short window as we were leaving for vacation and worked hard to keep the cost down, thanks Sean!
