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“The customer service in this store is outstanding! I don’t know the name of the gal I’ve encountered, but she is extremely helpful! I stopped on my way home from work one day and arrived 10 minutes after they closed. She hadn’t left yet, asked what I wanted, found it for me. I’ve never had that exceptional service anywhere else. Anything I need, I’ll look there first!”
“I love this place. Great customer service. Miss the outside of the Dumpster guys. Lol. They are so awesome we go out of our way even though there are other Rings end lumber yards we could use. ???”
“Great Service!! Attempting to refinish kitchen cabinet base moldings with no luck finding a matching stain..With a sample, they were able to custom match (no matching machine for stain) by hand as well as guidance on applying to the ash hardwood. Did not charge extra for the time spent matching and only for the material.. Highly recommend!!”
“I love this place! Angelica was so helpful with picking out paint colors for my entire house which trust me wasn’t easy. I also needed window shades for all of the windows in my house and she helped me pick those out too. On top of it, they come and install for you which was amazing! Thank you for making my life that much easier.”
“Ordering online and picking up were easy, but I was most impressed that the salesman honored my PaintPerks $10 off coupon that I wasn’t able to use online. I told him the expiration date and he told me it wasn’t necessary and that he believed me.Not only does Sherwin-Williams have the best paint, but they also have the best employees!”
“Very clean, well organized store. The staff is extremely helpful and knows their products and where they are , when we checked out. They were extremely friendly, and the young guy who helped us gave my dog a biscuit. That writes him a five and a reason to return to the store for that alone. If you are the owner of this establishment, you should be very proud of your help. Particularly young guy at the register today.”
“This hardware store never fails. If you’re looking for it, they will it find it. Excellent customer service. Kudos to Carl this morning he not only helped with the product I needed he took the extra time to make sure I was okay. Thanks Saybrook hardware and special thanks to Carl.”
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“Had the best time today with Jayne at Chalk Mercantile! We learned so much for finishing pieces in the future and each left with two pieces of our own! She’s patient, funny and extremely knowledgeable …worth every dollar for the class… I can’t wait to go again!”