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March 2024 by Geeta R.
How do they run late on first appointments in the morning. Such a waste of time with advance appointment. I would rather drive a bit and not get aggravated sitting wasting time.
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February 2024 by Heather S.
Wait times are terrible even with an appointment. It literally takes a worker 20 minutes to do one blood draw.
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December 2023 by Nikhil Dugal
NOTE - THEY DO NOT TAKE WALK-INs.If you don’t have an appointment then everyone with an appointment is given priority over you. I am not sure why they say online they can take walk-ins.
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December 2023 by Antonio Aragon
I made an appointment for 9:40 online, and was in less then 10 minutes later. The blood work took less than 5 minutes and the phlebotomist was very nice.
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November 2023 by Mich Mejia
You’ll think when you make an appointment is because they’ll see you at least close to the time of the appointment. If you want to be waiting for almost TWO HOURS! past your appointment time in a room with other 8 people that also have no idea when they are going to be called because no one goes to talk to you, this could be the place. They called 1 person, after 40 minutes of waiting standing in a room with 4 chairs. What a horrible experience….Edit: after waiting for MORE THAN 2 hours! I was told that the person in charge of my kind of test wasn’t there and that he “was on his “way”.Save yourself the frustration and go somewhere else!
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November 2023 by kim Sandreuter
Awful second time I ve tried this quest. No one comes out . Appointments are not honored. Two people and we waited almost an hour for someone to come out. AWFUL
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October 2023 by Pamela Thompson
If you want to wait a long time to drop off labs come to this Quest. Very disappointed in the quality of service.
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August 2023 by Ana-Juliana G.
Skip it. Long waits even with appts. Order was in the system but not found which made the wait even more extended. Use another location.
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August 2023 by Kikow Valdovinos
Awful costumer service, I spend more than an hour waiting to be seen. There is absolutely no one there to help.
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July 2023 by Michael Justin Porco
No receptionist at this location. Just a kiosk. This is important to note bc the person doing the blood work is also doing the paperwork, delaying everything. We waited 35 min after our appointment time to be seen. We also had our doctor fax over the bloodwork but quest said they never got it. We were sent away but instead of leaving, we decided to wait in the waiting room While waiting, we called our doctor and had them fax it again. They confirmed it went through but quest again, never got it. After making a scene, they finally “found” it. Word to the wise, BRING A PAPER COPY OF YOUR LABWORK and save your time.
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July 2023 by Kacie Reilly
I showed up first thing without and appointment and Maureen W. Was able to see me. She was through and so kind!
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May 2023 by Jessica Mateo
I was apprehensive about coming for my annual blood work when I saw the overall rating but my experience couldn’t have been easier or better. I was greeted by Jose shortly after arriving and called back. He went through the paperwork and warned me that 2 of my tests wouldn’t be covered. He also gave me some advice for next steps on calling my doctor and insurance to inquire about getting it covered. It was fast and easy and I was in and out in under 10 minutes. I also got my results back in under 24 hours. I will definitely return!
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May 2023 by Jessica Vitale
I was apprehensive about coming for my annual blood work when I saw the overall rating but my experience couldn’t have been easier or better. I was greeted by Jose shortly after arriving and called back. He went through the paperwork and warned me that 2 of my tests wouldn’t be covered. He also gave me some advice for next steps on calling my doctor and insurance to inquire about getting it covered. It was fast and easy and I was in and out in under 10 minutes. I also got my results back in under 24 hours. I will definitely return!
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April 2023 by Susan K.
It's hard to adequately describe what a pitiful place Darien Quest is. First, they push you to have an appointment so you won't have to wait. But you do wait. And wait. And wait. Second, I've seen bus stations that were more attractive than the waiting area here. Third, not one member of the staff smiled or had a courteous word to say to anyone. No apology for keeping people waiting. Seriously, robots would do a better job. Fourth, after waiting 52 minutes after my appointed time, I left. I would never, ever go to a Quest facility again. I hope someone from AETNA reads this, for all the emails they send telling members to go to Quest or LabCorp.
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November 2022 by Dan Gode
Don’t come here. They don’t respect appointments. Waited more than an hour despite having an appointment. There only four chairs to sit down. So you end standing and listening to endless quest announcements.