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February 2024 by Jeff A.
The staff working at this pharmacy are incredibly rude. On numerous visits I have been interrupted by their staff when asking a question. They are impatient and think they know the answers to everything before you even ask. I am done shopping here.
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January 2024 by Jared Nolen
Incompetent with terrible customer service.
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January 2024 by Caroline Ward
This pharmacy is the most unprofessional place of business. Natajia or Natalia (pharmacy tech) was rude to multiple customers in front of me and when it was my turn, I also got the brunt end during our exchange. I have searched for a manager contact to discuss with them the experiences I’ve witnessed & been a part of, but unfortunately I am unable to find a contact person. I will not be returning there with my service, ever.
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January 2024 by Joellyn Gray
Can you give a -10? I called the pharmacy twice each time on hold for over 25 minutes. It is unacceptable that they do not answer their phone.
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January 2024 by Wendy Ward
The pharmacy staff was rude and judgmental. They were unkind while I waited for my medication. They even engaged another customer to bother me as I waited. To the point where I had to say - I was doing nothing wrong but waiting silently feeling uncomfortable.
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December 2023 by Ilyssa M.
Holiday time usually means rude people but this location was so pleasant! I was confused with photo and framing and employee RAJTILOCK was so wonderful and helpful to me! Thanks! Merry Christmas!
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November 2023 by Dylan F
The one staffed pharmacist didn’t show up so the pharmacy was closed for the entire day. I had a vaccine appointment that I was getting text notifications about serval times through the day but somehow they never thought to actually notify us that the pharmacy was closed. Avoid this location
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November 2023 by Geddes Johnson
Very typical CVS pharmacy. Good hearted and well intentioned people who aren’t resourced or incentivised to provide customer service. Go to Griebs across the street.
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November 2023 by Jennifer Luehrs Collins
The pharmacy has nice people but they are obscenely understaffed. It took 3 attempts of 4.5 hours on hold to see if they could transfer an out-of-state prescription, and after the last 1.5 hours, I called the main store from a different phone and the first call, the man who answered wouldn't listen and just threw me into the pharmacy queue. I got him to listen the second call -as I was waiting on a different phone for an hour and a half, and he informed me that the pharmacy had closed. I had to go without crucial medicine because they seemingly won't pay enough. I was not happy!
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November 2023 by carter white
Geez, so many negative remarks! I've lived in Darien for 39 years and have been a customer since it opened (the building used to house a grocery store). I have never had a problem with any of the staff, pharmacy included. I appreciate their help.
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November 2023 by Andre Oliveira
Worst pharmacy ever. Madison the pharmacist is lazy and will only be polite to you if you are Caucasian.Pharmacist Madison L. Bouças filled up my prescription on Friday and lied to me saying it would only be ready on Saturday. I came to pick up on Saturday the 11th only to find out she did fill it up on the previous night and didn’t want to give it to me.
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October 2023 by Mario Roldan
Love this CVS never had a problem been going there for the last 17 years.Thanks Mario
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September 2023 by Jennifer Forde
The Town Of Planning & Zoning Should Put A Walgreens At This Location. I Couldn't Agree More With All The Other Reviews Below Me, Especially Stella’s. This Store Is A Mess. With Employees And Pharmacy Team That Ultimately Comes To Work For Only A Paycheck. There Is No Accountability or Leadership Within CVS Health Network Completely. I Can't Wait To See Them Go!
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September 2023 by Stella Roser
The entire pharmacy department is a complete joke! Rude, zero understanding of customer service and no sympathy for the customer who has been trying to refill a simple prescription for over a week. I was completely appalled that even the pharmacist didn't have the curiousness to stop for more than 2 second to answer my questions.
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September 2023 by Klayder Huyhua
i work at a medical office and i spend about 2 hour on hold so my doctors can fill a medication for their patient. i wasn't able to reach anyone i was just put on hold and hang up. CVS TBH is the worst pharmacy i ever encounter with.