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May 2024 by Alexa
Terrible experience, rude staff, incredibly overpriced.
I came here while stuck in traffic with the intention of getting $20 of gas to hold me off until I could get to a more reasonably priced station, as they were already charging over $.50/gallon more than anywhere else. I asked the attendant to put $20 on my card, and went to use the bathroom - to which I was told they had no public restroom, even for customers. My partner went inside to get something to drink, but after several minutes of not being helped by anyone, gave up. We returned to my car to find that the pump was at $75 and still pumping. When I reminded the attendant it was only supposed to be $20, he told me I had never told him that, and that it was my fault for not saying something sooner because it had been pumping for awhile. My partner chimed in, as he also had also heard me say it. The attendant insisted I had never told him, and there was nothing he could do now and was incredibly rude. Overall, a really terrible experience and I will avoid this place at all costs.
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May 2024 by Ulrik Soderstrom
Very rude. We said pump $20 worth of their overpriced gas. We catch him pumping at $80 and tell him to stop. He was very defensive. They wouldn't let us use a restroom?
Horrible experience.
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May 2024 by Scott Dagata
Do yourself a favor,,, "DONT GO THERE"... very rude, & unprofessional, the last owner was fantastic. These people DO NOT know what their doing...
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April 2023 by Charles Judge
Great service
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February 2023 by Cate M.
The rudest staff I have ever encountered. The guy working there asked if my wife and I are sisters. When we told him we were married he told us we can't be because we're not a man and a woman. Where did they find this bigot and why did they hire him?! The other guy that works there is ALWAYS angry. I dread going to this place...but it's the closest to my house.
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November 2022 by Diana Scott
Worst experience of my life. If I could give “no stars” I would. I came in to put air in my tires this morning. The valve came out of one of the tires and it went completely flat. James, the attendant, was unhelpful and rude to me. Said he couldn’t do anything. And then, when I started to get my spare out so I could change the tire myself, he told me I could not do that on the property. He made me back my car out of the service station into the street. I was stunned. I have never been treated so rudely. This is a “service station” for goodness sake. And I stop here regularly to fill up since I live in Rowayton. Never buying anything at Tokenkeke Service again and will tell all my friends to do the same. Thankfully, I was able to change the tire myself and am now at Town Fair Tire (great place) where they are taking care of me.
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November 2022 by Nikolaus Cox
The service at this station is abysmal. If your car is in any way dangerous to drive, you will not receive help here. They will tell you you need to leave the premises and fix the car elsewhere endangering yourself and others.
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November 2022 by VOXBOD Info
Not a safe place to bring your car. Horrible and rude service and unhelpful if you have anything actually wrong with your car.
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November 2022 by Diana S.
Worst experience of my life. If I could give "no stars" I would. I came in to put air in my tires this morning. The valve came out of one of the tires and it went completely flat. James, the attendant, was unhelpful and rude to me. Said he couldn't do anything. And then, when I started to get my spare out so I could change the tire myself, he told me I could not do that on the property. He made me back my car out of the service station into the street. I was stunned. I have never been treated so rudely. This is a "service station" for goodness sake. And I stop here regularly to fill up since I live in Rowayton. Never buying anything at Tokenkeke Service again and will tell all my friends to do the same. Thankfully, I was able to change the tire myself and am now at Town Fair Tire (great place) where they are taking care of me.
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September 2022 by Mel Grant II
$12 for a bottle of engine oil????
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August 2022 by Kathleen Morin
A bizarre experience—I was literally was concerned for our safety—the gas attendant seems unstable and was very upset that we came to the gas station to get gas!
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May 2022 by Harold Elliot
One of the employees went out of their way to be rude and unhelpful to me. I guess he was having a bad day and wanted to share it with me.
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May 2022 by Charlie Cook
Sadly Jake, a good mechanic and who was running the place, left and it's now a place to be avoided. On my car the front tires and back tires are different sizes and last time I had my snow tires put on they put one of the rear tires on the front and one of the fronts on the rear. Not to mention their gas prices are currently 50 cents more per gallon for regular and a dollar more for premium than elsewhere in the area.
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December 2020 by Kerry O'Mahony
The owner/manager, Jake, is terrific. Totally honest and trustworthy. Very responsive. Provides quick turnaround on car service such as oil changes or repairs at very reasonable prices. I highly recommend them.
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September 2019 by Viviana González
I usually go there in the afternoon everyone is super nice but when I go in the mornings and James is there service is horrible .. always with an attitude really bad service
