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December 2022 by Rick DeForest
Aways a line and only one person working. Better off going to a different branch somewhere else.
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April 2021 by Michael Smith
Invest in your infrastructure, the office environment for both your staff and clients. The building and parking are in slow decay and it’s not a desirable place to business.
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April 2020 by Yenny Llanos
I’ve been a client of Bank of America for a while now and service was good but lately I’ve been at the Darien location and had Cesar Andrade helping me. He is outstanding, he is very knowledgeable and knows his banking Products. The Bank of America staff Darien is amazing with the help of Casar I was able to get all my task done and feel welcomed. The manager Michael was extremely friendly and knowledgable. By far one of the best banking experiences I've had.
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April 2020 by jennmooney
What bothers me is that the customer service relationship people ae great but when you go back they aren't there any longer- Not sure if they float people around a lot. That break in continuity is a bit defeating as a customer as, in essence, even though its called a relationship its more like a one night stand.My pet peeve about Bank of America Darien is the concierge Mike If you call the bank on the phone he speaks so fast and unless you really insinuate yourself into his monologue you can not get a word in- he does not listen. He has potentil but its like listening to Fox news= one speed -i guess its a sign of the times.
