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May 2022 by Peter L.
Awful. My MD called in a Rx at 8:30AM for meds I needed to keep me out of the hospital. The pharmacy knows what these meds are for. I called at 9:30 to see when it would be ready for pickup. For 25 minutes I was on hold with recording telling me there was 'one person in the queue ahead of me'. Finally someone picked up and told me that the prescriptions would be ready for pick up at 10:30. I went at 10:30 and only one was ready. The other one would be another two hours. TWO HOURS! Both were sent in at the same time. Both were to fight serious infections. They could only manage to get ONE of them ready in two hours. What a terrible experience. Terrible phone service, terrible pharmacy service. And this is not the first time. THE PLACE IS WOEFULLY UNDERSTAFFED. Probably because it is in Downton Danbury and not Main Street Westport or Ridgefield.
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October 2021 by Raymond M.
Just waited an hour for a flu vaccine. Yes, I did have an appointment. They're a little disorganized.
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January 2020 by marcos rodriguez
I don't understand why you can't withdraw money. You can deposit up to 5000 thousand dollars but you cannot withdraw more than 400 dollars.
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November 2019 by Joseph K.
If I could give zero stars, I would. Do yourself a big favor and DO NOT, DO NOT, DO NOT shop at this Walgreens. Go to CVS, Rite-Aid, or anywhere else. Here is how this store treats their customers .... THEY WILL TOW YOUR CAR out of their parking lot. What business treats their customers this way? My wife just had the following experience at this Walgreens. It's a dark, rainy Halloween night here in CT. She parked at this Walgreens, walked across the street to grab some take-out, with the intent of buying napkins and Halloween candy at the Walgreens. When she returned, 17 minutes later, her car had been towed. Eric B. was the on-duty store manager and offered no empathy nor regret for the situation. My wife was alone, in a strange city, and Walgreens caused her tremendous grief, distress, and financial loss. Again, I implore you ... DO NOT SHOP at this Walgreens. We will not be shopping at Walgreens ever again, and tomorrow will be notifying Walgreens Senior Executives of this situation. What a way to treat customers! Go somewhere else. Save yourself a tremendous amount of grief.
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June 2019 by Ted N.
Ran in on a Monday night at 10pm for simethicone for my 9 week old. Easily 15-20 % of the infant medication boxes had been previously opened and rifled, yet inexplicably simply put back on the shelves for sale - boxes open and torn, bottle seals broken, droppers missing, etc. I am furious. This is not only a dangerous practice, but the very height of laziness and mismanagement. It is clear from how all of the opened boxes were placed back into their proper places that they had been re-stocked in this condition. This must be on the order of management because the condition of the boxes is apparent from 10 feet away. Or does the manager not feel the need to walk the floor? Walgreens corporate needs to take a close look at this franchise.
