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January 2023 by Robert S.
A high quality, full service savings bank with VERY helpful employees.Emma Cardoso, the manager of the Danbury Main St original location is always very accommodating and always very pleasant and helpful for all our banking needs.This is the bank of choice for us!
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January 2022 by kimberly Ruggiero
Worst customer serviceThe transactions you made do not add up at the branch. If you pay attention everyday the account is a different amount even with no transactions. This bank is a total scam & steal money. DO NOT BANK HERE!!!
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February 2020 by Patrick Finn
West St Branch Paula is outstanding very helpful Tellers always smileing great bank
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September 2019 by Marcus Harrison
Terrible bank to have when you’re in need of emergency assistance. Every time I need to call someone to receive assistance I get an automated person that tells me that the bank is closed with absolutely no option to talk to someone even at the higher or cooperate level. I’ve been out of the Connecticut and needed assistance to speak to someone regarding my accounts and their would be no one to answer my questions which is very frustrating. I understand that yes the bank may be closed and everyone may be gone but a bank should definitely have a number to contact (1-800) in case of emergency assistance instead of giving me and option to leave a voicemail. I think we can all agree that if we needed something to be done then and there, that Ann automated voicemail would not please us in a time of need.
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March 2019 by Patrick Finn
All the Staff Tellers are Helpful & nice. Friendly Peole & very easy to work with
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October 2018 by Patrick Finn
Tellers & employees always FRIENDLY & HELPFUL
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July 2018 by Robert P.
If you have a passbook at this bank, beware. They have just finished an electronics "upgrade" and your interest will not be printed correctly in it. I tried to bring it to their attention and was basically blown off. The Newtown branch totally treated this as a non issue. Their customer service dept. referred me back to the local branch, said they'd call me back twice, never did. Their treatment of me as a customer leaves much, much to be desired. Ignoring the problem won't make it go away SBD!
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June 2018 by Patrick Finn
Best Bank in the Danbury area. CSR employee’s Tellers all Staff & management all on point Great place to bank my branch is Main St &West street branch’s
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May 2017 by Ted Mullen
A great bank.
