-
February 2024 by Leslie B.
Service at Safelite Auto Glass is so professional, efficient, and thorough, I can't think of any way it can be improved! Angelo in Danbury is exceptional. He took our phone call, scheduled the appointment and even took care of the insurance company! He replaced the windshield while we waited a short time, and cleaned all the glass and did some interior cleaning.They've also repaired two broken windshields for me in the parking lot while I was working. Trucks on the highway threw rocks and cracked it on the way to work. I called Safelite and they even took care of the insurance arrangements. I drove home with a new windshield and never had to leave my desk!
-
February 2024 by Joseph Wilichoski
Deplorable!!!! Canceled first time and didn't have another availability for almost a week, then no call no show for 2nd appointment. No one answers the phone at any number at the location, 2-3 hours of getting passed around just to get the regional rep who didn't really declare to listen or help or do anything productive. The whole time my wife's windshield has multiple cracks and we can't get them to replace it. They should seriously consider selling off all assets and closing for good. Disgusting treatment!!!
-
February 2024 by Taylor McCafferty
They’ll get the job done no problem, and they’ll do it well, but be warned that they’ll leave your car unlocked in the parking lot if you pick it up later instead of waiting. Make sure you don’t leave anything in it
-
January 2024 by Kevin Breden
Great job on replacing my window
-
January 2024 by Debra Smith
Great place, great guys. Very clean waiting room/restroom. Did a perfect job in half the time promised.
-
January 2024 by cathleen R-j
The worst. First windshield was warped. Replaced my windshield wipers that flew off in the first rainstorm 2 days later. Brought it in to replace them and they put on the wrong size. You cannot get anyone on the phone. Really bad across the board.
-
January 2024 by Stan Greenbaum
Efficient and responsive auto glass replacement. I have been a customer at their Danbury location since they opened in the 1980's
-
December 2023 by Doug Lindland
Great job installing new windshield
-
December 2023 by Dystopia
Very professional and very quick windshield replacement !! I only thought to call cus that jingle safelite repair safelite replace ??lol
-
December 2023 by Alison R
Excellent and fast service. Thank you Angel.
-
October 2023 by Pasha Kasha
Had windshields replaced 3 times and because of the windshield cracking again in a few months after replacement. Is it poor glass? is it poor technicians? who knows.Not coming here again.
-
October 2023 by Jim Herron
After waiting several weeks, they only found my replacement windshield damaged once I showed up for the appointment. Not ideal but I can see how it might not be their fault. I waited several more weeks for a service part. A rep called me and we agreed on a new date to have the windshield replaced. Unfortunately the rep scheduled it for the week prior to what we agreed on. I called their service center and spoke with a new rep, who confirmed they still had the windshield and set me up with a new service date. Only the day before I was scheduled to go in do I get a call saying my part was pending. Apparently it was deleted from my order and sent back. Their service manager promised to call me today and hasn’t. They also didn’t answer when I called multiple times. I’m going on four months with a cracked windshield and am fed up. This place is absolutely lousy at what they do.
-
September 2023 by William Werfelman
Superior service and quality from start to finish. Staff is friendly and knowledgeable. My technician, Angel, was outstanding.
-
September 2023 by Camille D.
rude and that they do not greet their customers but at least I got my windshield fixed hannnn
-
July 2023 by Tim Frischkorn
Should let the customer know if there's going to be a charge after the insurance. Three different people who work there told us three different prices. They should tell you the amount when you drop the vehicle off. After all, we did book in advance.
