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August 2024 by Caio Moreira
Got into a car accident last month and decided to go with Putnam Auto Group for the repairs and I couldn’t be more happy with the results. I was told it would take a week but got my car back in 4 days! The staff is also extremely friendly and helpful! Amazing experience overall, definitely would recommend!
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June 2024 by C L
great work on repairs and very friendly staff. recommend to anyone that needs auto work !!
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June 2024 by B T
Great service.
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May 2024 by Aracelly E
They are nice but I had to come back for something that was supposed to be fixed, my husband notice it, I sent an email with video and never got an answer. I called the next day and they said to come back, so I did a few days later due to my work schedule, they fixed my issue but it should have been taken care the first time, if my husband didn’t check the work done I would have not found out.
I could see they were annoyed when I came back, but I had to make sure my car was fixed completely.
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May 2024 by Chris DePalma
My vehicle was brought there late march early April I did not receive my vehicle back until the beginning of July and the only reason I got it back was because I was having it shipped. The shop did not update me on my vehicle at all, I had to call to get updates. I had to order my own parts because they did not know what to order, I also had to find my own frame for my vehicle. My new frame sat outside next to my old frame for a good month. I would check on my vehicle weekly and saw nothing was being moved from my old frame to the new frame but they assured me work was being done. Nothing was done and for a good 3 days the employee that was working on the frame was sick. You would think a shop this size would have another employee they could put on the project. After I got it back I had to keep sending it back, my steering wasn't right, the vehicle would lose power completely and turn off. Now its over a year later and I'm still fixing problems they cause. When I got it back I had no nuts on my motor mounts, one bolt on my slave cylinder, and my steering wheel is upside down because they put in a faulty power steering box. Still looking at my vehicle with a brand new frame, my hood is not aligned correctly it has a giant gap at the fender on the cowl. My grill is crooked and I can not access my sway bar bolts. They did not go over this vehicle the way the should have to make sure it was ready to give to the customer. They had to send it out to EVB in Danbury to fix their mistakes. EVB did an amazing job fixing some of them and if it could have stayed there longer everything would have been perfect. I will never go back to this place or recommend them to anyone.
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January 2024 by Thomas Sullivan
Amazing, quick, professional service. Mike and the guys took great care of us. Would highly recommend!
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December 2023 by Robert Lupi
Excellent workmanship!!
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November 2023 by Frances Barone (Frannie)
Super helpful and kind even after my car ended up being totaled by insurance.
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November 2023 by Jenn Works everyday
My car was in a bad accident. With a lot of damage to the front, back and passenger side. Due to insurance purposes, Putnam had my car for about a month during repair. I got the car back in pristine condition, I’m so happy with their work and they have a lifetime guarantee. The staff is amazing. I felt like I always bothered them. Lol but everybody I spoke to was super professional super helpful and I definitely felt at ease leaving my car in their hands. I had a great experience and I am more than happy to give these guys five stars. !!
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September 2023 by Leahcim Noloc
Very helpful people.
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September 2023 by Mark Mansa
Only place I take my cars.
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September 2023 by Jenn spatta
I dropped my car off there for an insurance claim with State Farm. They did a fast and fantastic job, my car looks brand new. I would recommend them for body work. They kept me informed after the inspection and throughout the repair process, and were prompt.
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July 2023 by Barbara Engelke
Just picked my car up today and I'm so happy with the results! I had a minor incident and needed a little body work and paint and my car looks great! Took about a week but their partnership with enterprise made things easy. Just be prepared to have enterprise take a while if you're there first thing. Not only does my car look fantastic but it's cleaner than when I left, they even found $6 under a seat and put it where I'd find it easily. Very impressed with their communication and customer service as well, highly recommend.
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May 2023 by Anna Niemiec
I am so pleased with the work performed on my car. It looks brand new. They also did work on my Dad’s car too. Pedro and Allan really went above and beyond to make sure my car wasn’t a total loss. It came pretty close, but they pulled a miracle. It was nice and shiny when I picked up the car. Some body shops do not take their time. Then return the vehicles back a mess. I’ve had bad experiences with past shops. They had my car a couple weeks, which is fine. They took their time. They also started on the car like almost the next day. Sometimes you have to make an appointment I’m advance if their busy. So I got lucky. I’m grateful. Thank you again. I’ve added the before and after. These technicians are very experienced and do great work.Services: Painting
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May 2023 by Aaron Crumley
Helpful nice guys at counter and both times iv gone to have work done on my 2019 WRX they’ve been way faster then expected
