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April 2024 by Laurie Andrew
I would like to provide feedback on my experience with Prime Storage. I wanted to address issues with the lighting, gate functionality, and surveillance cameras on the premises. Unfortunately, we encountered multiple attempted break-ins to our trucks, despite bringing our concerns to the attention of the manager. I want to clarify that the manager was responsive and empathetic to our situation. However, we ultimately decided to vacate the premises due to a break-in that resulted in the theft of our power equipment, causing significant disruption to our business operations. We were disappointed by the company's reluctance to provide surveillance footage to the authorities. As a result, we made the decision to terminate our lease and will not be returning to Prime Storage. Thank you for the opportunity to share my experience.
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November 2023 by Erica Brown
Great customer service. Friendly associates. Easy to set up the storage unit and for a good price! Turk was very helpful and nice. Facility is clean and easy to access. Would recommend checking them out!
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November 2023 by c roy
Very nice storage unit wouldn't even know its their if you didn't look it up. The equipment they have on site is great. Help us move stuff in so much easier. 2 places to back a truck in to if need be. Very clean.
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October 2023 by Nina Kruse
Nice facility, conveniently located near my home. The unit I've been assigned is clean and spacious. Any assistance is always handled by Turk in a professional, kind manner and smile! I always refer Prime Storage to anyone looking for storage needs. Thank You!
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October 2023 by Ramona Gilbert
Beautiful storage unit, nice and clean. Staff was nice and polite and very helpful. Four stars because of the strong smell of mothballs, which gave me a headache everytime I went there. They have to find another way.
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October 2023 by Maria Lombard
The older gentleman that helps us close our account today was very helpful. The facility in Danbury is very clean and we always felt safe no matter when we stopped in.
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September 2023 by Robert Colella
Excellent service from Turk and Rob.Found me an additional unit at a good price and set me up without any issues. Greatly recommend working with them for all your storage needs.Robert Colella
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September 2023 by Mike K
The facility is always meticulous and access is very easy. The on-site manager, Turk, is terrific. Very communicative and helpful whenever we needed assistance. Pricing is very good for the area and the facility is highly recommended.
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September 2023 by Jonathan Tse
Rob and Turk are super helpful and friendly. Great guys to have at the front office!
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September 2023 by Ken K
The facility is always meticulous and access is very easy. The on-site manager, Turk, is terrific. Very communicative and helpful whenever we needed assistance. Pricing is very good for the area and the facility is highly recommended.
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August 2023 by Abe Franqui
I highly recommend this storage facility exceptional customer service, Turk handled our transaction in a speedy professional manner, also the facility is very clean thank you Prime storage for your great customer service.
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August 2023 by Diana Franqui
What an awesome experience please use these guys very clean facility,great customer service your rep Turk was exceptional handled everything with great expertise what an asset to your company,it's a pleasure dealing with a pleasant knowledgeable individual for a change .kudos to prime storage
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August 2023 by Tom and Hiroko Clark
We had a storage space in Danbury, CT. Turk at the office was extremely helpful and pleasant. We will come back to this storage again next time we need a space!
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August 2023 by Nick Simard
Turk was great! Facility is beautiful and clean. Pricing is fair. Check them out!
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August 2023 by Nicola Assante
Stop at the shed to finalize reservations on unit 1063, and meet Rob, he was very professional and very helpful, great guy, definitely recommend to my friends.
