-
November 2023 by Mary R.
Pitiful store ! Awful, disrespectful employees...couldn't care less about what you need . Try to go somewhere else in fact anywhere else !!
-
April 2023 by Melissa S.
Manager is an absolute piece of s**** Nothing else to say besides don't waste your time and money at this cvs. Rude customer service and a horrible manager.
-
May 2022 by Cynthia F.
I purchased a $39.00 Ellume Covid-19 home test from CVS on Lake Ave ext. Danbury ( only purchased because I have a 90th Birthday party to attend and was being considerate). Unfortunately this test requires an App to be downloaded on only CERTAIN compatible devices to obtain the results. My device was not compatible and CVS refused to refund the purchase even though the product was not opened or adulterated in any way. In conjunction, I was told by the assistant manager Kyle to submit it to my insurance company for reimbursement even thought it wasn't utilized. I was actually advised to perform fraudulent activity.
-
November 2021 by Juluus J.
My mother a senior citizen 80 years old wanted to send me money via the money gram she asked for assistance and two people refused to help her they simply told her read the instructions you can you can figure it out I feel this is very disrespectful not nice very unprofessional I will never go to this freaking store again thank you also maybe this is the reason why CVS is closing nationwide because of lack of customer service not paying attention to the customers needs when they need help and their elder
-
August 2021 by Lucy S.
It absolutely saddens me to have to even write this review, but this experience needs to be shared. My husband approached April (cashier) to ask her a question and she was extremely rude and condescending. We later returned to purchase something else, when I witnessed April yelling at my husband that he needs to relax and even told him "shhh a couple of times". She then called her manager up front to ring us up, Larry "the manager" as well did not care to listen to the customers need. This business lacks customer service, and just plain respect! Now I do not know if it was a racial thing both April and Larry had against us. But I MUST make it clear to the public. Hopefully the next colored customer would be heard and treated with respect. Avoid this CVS and support one that does not discriminate!!!
-
July 2021 by Bill O.
Absolute worst place to go for covid test screening or vaccination. No direction from anyone, no one really wants to help you and they are not familiar with their own processes. Went to one store they cancelled my appointment told me to go to this store. Get to this store they couldnt honor my appointment. Made another appointment for later in the day and they tell you to wait in parking lot and call cvs covid number but dont provide you a number. Total incompetence. Go anywhere else.