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May 2023 by Phelesia Hunter
Most satisfying scents and always meets my seasonal needs. Sales reps are well informed and ready to explain products patiently to any newcomer.
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February 2023 by Sandra
Lush employees are so of the nicest people I've met in retail. These girls were a 10/10 for customer service and knowledgeable about all the products
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December 2022 by Melanie Rodriguez
The orange haired employee was so helpful!Love their holiday gift options!So many fun seasonal and staple products
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December 2022 by Saira K.
When you walk close to the area, you can smell you're close to Lush. It smells so beautiful. The store is at the Danbury Fair mall. It's a great mall, with a lot of really good stores. There's a lot of parking and it's free. Service is friendly and good.
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November 2022 by Alyssa Perez
The employees at the Danbury Fair Mall Lush are absolutely lovely! They are so so helpful and they’re so sweet and lovely, they have a wonderful team over there!
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November 2022 by Robert Sal
The staff is super nice. The soaps smell great and they let you try a lot.
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October 2022 by Sarah Becker
Always fun to talk with the salespeople in here! One cheerful young lady, who is clearly enjoying her job, offered to make free bath bombs with the two little girls with me. They enjoyed this, and it smelled really lovely when my daughter took a bath with it the next day. The thoughtful and deliciously beautiful packaging is simply a joy to explore. As an artist myself, it's very empowering to see the unique and varied artwork added to the fabric gift wrap and scarves. Of course the soap, shampoo, etc themselves are colorful and minimally packaged which is such a wholesome change from the usual plastic wrapped nonsense virtually everywhere else. Keep up the good work!
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October 2022 by Sabrina Hull
This store is great- you get to try soaps, wash your hands and explore new products. The staff are truly helpful and knowledgeable. Great season finds...
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June 2022 by Dawn Jennings
I went into store and asked recommended product for dry skin ( face ) . The clerk recommended a product to which i bought . The cost was not cheap $55 however, the size of the jar (1.5 ) and was told little goes a long way and I would easily get 6 months of use . So …. Forward day later when I actually went use product after my shower and to my surprise, the jar when opened was only 3 quarters of the way full -a full ONE qtr was missing and looked as tho it evaporated. I called Danbury store to advise , the person in phone said well if you don’t like it you can return !! She missed the whole point - I simply replied if it didn’t like product after testing on skin I would NOT have purchased . The problem is the purchase was very misleading as I did NOT receive a FULL jar . She then said well it goes by weigh we measure weight . Well then .. I stayed you should put it in smaller jar bc as a paying consumer it is very misleading and disappointed . One whistle almost half when opened is awful to then customer who THOUGHT when I opened jar and expected it to be FULL. DO BETTER !! I was not even offered more from them. Almost like the “ pulled wool over my eye “ effect .Dawn.
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June 2022 by Julia L
I always have a great time here! Products and staff are amazing!
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January 2022 by jessie tierney
I came to Lush looking for a present for my sister that I didn't think id be able to find. An employee Mia was extremely helpful and found what I needed immediately and explained everything they do and I ended up buying two of each. This was right in time for Christmas and I'm very happy Mia approached me asking if I needed help or else I doubt I would have found what I was looking for.
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December 2021 by Erin C
I love the products but employees are way too pushy. I get nervous when I have to go stock up on my favorites. I always have a list of things I am getting when I stop in, and when I thank the employee for their help, but mention I’m just getting what I’m there for, they insist on letting me know what else I should buy and if I say no thank you, they recommend something else. Lol just let me shop in peace.
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December 2021 by becca gant
the manager of this store is rude and doesn’t know how to treat her employees. she should learn that soap ain’t all that important
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September 2021 by Mel
LOVE the staff here! Obviously Lush is one of the best stores but I think you already knew that.. hehe
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July 2021 by Mary Romano
Went to get my favorite bubble bath bar (blue skies and puffy white clouds). Left with samples of shower gel.