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January 2022 by Jenna Tompkins
I called for a quote on my oven and asked a simple question of whether or not he still charges a fee if he cannot fix my oven and it needs to be replaced. Some repair places do that, just was wondering. He replied “what do you think I work for free lady!? I have bills to pay. I said I understand I was just wondering that’s all. He became so angry and rude. He was condescending and belligerent. Either I called him on a really bad day or he just doesn’t know how to deal with customers. Worst customer service experience I’ve ever encountered.
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July 2020 by Kellie Mingachos
Terrible experience- very rude attitude. John had to come to my house twice because the first time he didn’t actually fix the problem. The day after he left the second time it stopped working - I have been out of dryer for over 3 months. I’ve called to have him over a dozen times to cone back to fix it and he will not return my calls. $350 down the drain- I should have just bought a new dryer- .
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July 2020 by Jesse Jesse
Absolutely as knowledgeable as they come. John gave me some free advice on a Top Load LG Washing Machine and didn't try to pitch me on a sales call I didn't need. A True Gentlemen who I would recommend just based on his integrity.
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July 2018 by Scottio “Mr. MaGoogle” Wilson
Jenine was thorough and diligent while searching for a door part for a friends refrigerator. John keeps a smaall inventory of parts. His store and shop is set back from the road so I hope the photo helps.
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July 2017 by Denise Shull
John has been helping me out for the past twenty years or so. I wouldn't think of calling anyone else. Thank you John for going above and beyond.
James Shull
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July 2014 by Bernie McCourt
EXCELLENT!! They found parts for our old kitchen electric wall oven that no other appliance repair store that I called would even bother to look for, for us.
Even I couldn't find anything on line for replacement parts for this oven, that I'm sure the manufacturer is long since out of business. The people were extremely nice on top of it all! Would highly recommend them!