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February 2024 by Dennis Turcios
A++++++++ service every year
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February 2024 by Anna A
Unfortunately, my parents had a less than favorable experience despite being referred here by a friend. First, they made an appointment and was made to wait past time (No problem, things happen). By the time they were called, Patricia only wanted them to drop off documents, however they wanted to make sure they had everything needed so they pushed to use the *15-minute* appointment they made to discuss with the tax pro. Patricia still showed impatience despite them wanting to make sure they made her job as easiest as possible.One year later, we learn Patricia made multiple mistakes on our tax return after receiving a notice from the IRS. They went in multiple times to "scan" the return since somehow the prior few times, the return was deleted and the tax pro "had no idea" about our concern even though she told another tax pro they must've not given her the document initially. Since we opted for a CPA to make the changes, HR Block says we can't prove that we provided the documents the first time...for one of the mistakes. They ignored the other mistakes in the return. The regional manager, Lynn, ignores our calls.The treatment after my parents' concerns where brought up to this location is why I'm making this review, not the mistakes. I was hoping HR Block would have more integrity than this. I would only go here if you only have W-2s to file. They can't seem to handle more complicated returns. Ironic since this is why my parents went to them in the first place to avoid exactly what happened anyway.
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April 2023 by hazydaze317
They’re just data jockeys. They don’t know anything about taxes or accounting… they were going to charge me $500 for “complex taxes” they basically charge you per click. They also miscalculated and said I owed like a thousand dollars.. knew right away something was wrong, took my stuff and left FAST. Got my taxes done at a reputable company and got a great return. They pride themselves on the VOLUME/QUANTITY of filings.. they don’t pay careful attention. Go somewhere that isn’t the Supercuts of taxes, trust me… you’ll do yourself a great service.
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March 2023 by Cheryl Hatch
This Lady I had screwed up all my taxes this year she didn't really seem to know what she was doing still have not gotten anything back and I filed in February get some professionals in there I will not be going back
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March 2023 by A Kong
Turbo tax was being a pain this year so we decided to come to H&R instead. We had a great experience and will be using H&R Block going forward- no more wasting time and frustration with turbo tax! It was a breeze!! Marylin was amazing! She was super experienced, fast, clear and organized and made everything so quick and easy!!! Our return was slightly better than turbo tax but more importantly, saved us a lot of hassle.
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February 2023 by vincent cavorti
My tax return was handled professionally and all my questions answered.
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April 2022 by Jo Gallagher
Marilyn Soares was a wonderful tax agent and made the process easy. I'm so glad i went to her.
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April 2022 by Susan Berger
I've gotten great help..Rose is wonderful
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March 2022 by Lee Moore
I worked with Marylin Soares on February 28th, Monday, and received my return refund on Friday, March 4th..... FIVE DAYS, FOLKS!!!!!The woman is a miracle worker! She expedited my return with such alacrity and professional expertise! This was my first visit to this office, and I will be returning every year because of the quality of my tax expert Marylin and the speed of the process. Great business and wonderful people!
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March 2022 by Dave Tomas
Marilyn Soares is very professional and is very knowledgeable. Glad to see her every year.
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March 2022 by Paul Antonio
All my tax related responsibilities were addressed with minimal effort on my part.
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February 2022 by Jeff Turner
RoseMarie is the reason for the high score. She is professional, knowledgeable and fun to spend time with during something no one likes to do.
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November 2021 by Carol Mayne
Teresa was very kind and knowledgeable.
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September 2021 by Anthony Lallo
Patricia was great, did a better job than the main street office, the prices are high but you can be sure they know what they are doing. If you have complicated taxes, this is a good choice.
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July 2021 by Lisa Fielding
Amy was great at following my instructioms, her knowledge of tax codes and saving me money!