Floor & Decor in Danbury, Connecticut, offers unbeatable prices on tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation materials for professionals and DIYers. The showroom features a wide selection of high-quality products. Customers report a highly positive customer experience, noting the staff's patience, attention to detail, and understanding. The team provides great help in narrowing down options and making decisions, with staff described as knowledgeable, informative, personable, and easy to talk to. They offer expert design services and creative ideas, impressing customers with a keen eye for design and a deep understanding of space and function. Employees guide decision-making, walk customers through the installation process, and endure numerous questions with a smile. The service is frequently highlighted as going above and beyond, making the experience pleasurable and easy. This results in customers being thrilled and pleased with their selected products, which help transform their spaces into their desired vision. The experience is so positive that customers highly recommend the store and its support staff, fully intending to return for all future renovation needs. Free in-store pickup adds to the easy shopping experience, making it a recommended choice for homeowners and contractors.
Great customer service, very helpful and kind every time we go in! We will keep returning
November 2025
It was such a pleasure to work with Sonia Lopes from the Danbury floor and décor store. She helped us design three brand new bathrooms. She was creative, very knowledgeable, and most importantly, listened and cared about what we wanted. She is a gift.
August 2025
First time doing a renovation project. Simone was such a great help at narrowing down our options and helping us make decisions. Don't know what we would have done without her advice!
