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April 2023 by Gabby Cha
I called to make an appointment twice . This business does not have a receptionist to answer calls . Rather they let all calls go to voicemail . I left two voicemails requesting a call back for an appointment. It’s been over a month now and no one has bothered to call me back. Obviously this business doesn’t need my business or my money . Highly unprofessional to allow current customers and new potential customers left waiting for a simple call back . I’m not a new customer. I’ve had services there before . If this business is willing to ignore two calls from a current customer imagine all new potential customers . Will never ever go back to this very unprofessional hair salon. I ended up finding another local salon with awesome reviews. This salon that I was made to go to because I never got call back ended up being a plus for me. Not only do they have someone answer all calls they have much better prices and reviews as well. You just lost a customer here and any potential recommendations because of your lack of professionalism.
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July 2021 by Angela Ellard Smith
Cindy was incredible. I’ve never been so happy with my hair.
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July 2021 by Hilary Czerniawski
Cindy is expert on color. I never can make up my mind so she started by helping me determine what I wanted in color / tone and went from there. Cindy listens and gave me the subtle changes I was looking for to celebrate the seasons and holidays. she is my magical visionary.
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July 2020 by MaryEllen Jimenez
Always busy from open to close
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June 2020 by Mel Jimenez
Always busy from open to close
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December 2019 by Frank H.
When we arrived for our 10 day old baby's first appointment , we were met by a young inexperienced teenager receptionist. Turns out she is not only the receptionist, but also the intake "nurse" who took the baby's vitals as well. We had to wait almost 30 minutes after our appointment was scheduled for to see the doctor. The doctor told us she hires high school and college students who have an interest in the medical field and uses them to assist with things during the appointments. These are not experienced professionals and really shouldn't be left alone in this position by the doctor to handle other people's newborns or infants. The doctor conducted an exam and then wasted more of our time by inquiring about my wifes and my work. This would be no problem if there was even a hint of warmth, interest , or personality - but instead it was cold , dry , invasive and impersonal. The doctor had us schedule a weight check for one week later , didn't seem necessary but we said ok. Upon arriving at the office at exactly our scheduled time , we waited in the waiting room for ten minutes before a receptionist appeared. She told us it might be another ten minutes before we were seen. At this point I realized the doctor is paying one teenager to answer her phones, schedule appointments, as well as intake the patients, run their vitals and assist the doctor all at the same time ! I told her we were going to find another doctor as this is the second time(consecutively) we were going to be forced to sit in a cold waiting room with sick patients coming in for over 20 minutes past the scheduled appointment time. This as well as the doctors cold impersonal manor and her hiring exclusively inexperienced college and high school students while tasking one person to be the receptionist as well as the patient intake and vitals taker is extremely unprofessional and seems to be taking advantage of younger inexperienced labor. After we told the girl we couldn't wait another 20 minutes / possibly longer and we were going to find another practice all she said was "ok" , like we were telling her that her bike would take a week to fix. I also wrongly assumed the doctor would have been disturbed enough by new patients walking out and quitting her practice that she might have called to offer an apology or anything , but nope. While we were thankful she took our child as a patient, it doesn't warrant the treatment we received at this practice. My advice to anyone is to avoid at all cost, the staff is young and has zero experience and the doctor is content to schedule un needed appointments (weight check one week after just having one ??) and hiring school aged kids with no background and tasking the same person that will be handling your children with also answering the phones and running her office at the same time. One star is quite frankly too many.
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September 2018 by Mark Davis
I always have a great experience here.
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January 2018 by Kim Griffin
Been going here for years. Love how Cindy does my hair and is very professional! Highly recommend her
