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August 2024 by Freddy Ng
Good service, professional, best Subaru dealer in the tristate area!
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August 2024 by Jhonasttan Regalado
Service time and eta is accurate and the team is very courteous!
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August 2024 by Ed Murphy
Our service advisor Montanha is excellent.
Very helpful and friendly.
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August 2024 by Lynne Given
Great experience. Look at other makes and dealerships. So impressed with this dealership and our Salesman , Hamid . So knowledgeable. Manager and finance staff very professional. Never owned a Subaru before. No going back !
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August 2024 by Richard Gill
Great and efficient service from Lilly and Bob.
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August 2024 by Larraine Bellitto
Friendly and very helpful
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August 2024 by Yanira Sigua
Overall experience was okay. I waited longer than usual: 3 hours to be exact! They told me it would be an hour. Also, I usually get a discount every time I go and when I asked about it they told me that they couldn’t give me the discount unless I had a coupon when in the past, it was given to me and a coupon was never necessary . I wished they could have given me that especially because I have been coming here for the past 3 years.
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August 2024 by Lucinda Teixeira
Service was great. Cole was friendly and kept me posted on what was going on with my car.
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August 2024 by Tish Mosiello
Colonial Subaru makes purchasing a vehicle easy. It is a pleasure going to them.
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August 2024 by Tibor Bott
Yes very professional and courteous would go nowhere else the best reminded me of checking in a DR office Thank You ??
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August 2024 by Atanu Das
It is ok. As going to dealer I expect better service. Labour cost seems high for simply changing the filter.
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August 2024 by Emily Nichols
Phenomenal customer service. I skip the dealerships in Westchester to drive to Colonial in Danbury for their exceptional customer service. Thank you again!
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August 2024 by Len L
Great knowledge, communication, advice!
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August 2024 by Barbara Dodd
Cole is great!
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August 2024 by Glenda Strother
Today’s 84,000 mile service did not go well.
Before my car was done, I received a text on my phone. Neither Steve nor I could get the app to work. So he printed out the info which stated I must pay $2,000+ for an oil change and windshield wipers. It was finally explained but the numbers never added up to me. The service lasted 45 minutes over the time predicted and Steve repeatedly mispronounced my name.
I’m a longtime customer of yours and I expect to be treated better.
