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November 2024 by Christina Sceppaquercia (Mercedes Hobbs)
Gave the wrong brake pads. Had to put car back together and drive to Brookfield store to get correct pads.
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November 2024 by Miguel E. Ortega
Before usually help buy now it's a worse place.
All are new crew .
I used came here because I ate nice and polite. I don't recommend this branch
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August 2024 by Zachary Chaves
Vinny was generous with staff and prompt to diagnose and help get my battery replaced. Alex acted deftly and performed
helpful work.
It would have been faster had I done it myself and I was grateful for the support.
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August 2024 by Rebecca Page
Merlin was so helpful!
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July 2024 by J
Updated review. AutoZone, 1 Padanaram Rd, Danbury. Recently returned to find new staff versus staff that was in place when I posted my initial 1 star review. The new staff is respectful, always helpful, and maintains more awareness on how to inquire on parts compatibility and availability using their online systems. I returned to this location 3-4 times over the past 2 months and it was always a positive experience. As a result I am upgrading my rate from prior 1 star to 4 stars.
Prior review: I found The Autozone rep (female) at the 1 Pandanaram Rd, Danbury location to be of little value add / help or assistance. In some cases her demeanor to customers was rude and disrespectful. I observed her making negative comments about a customer who recently left the store having not been able to make his intended purchase. As a result, I will not be using the retail location and would recommend others seek an alternative supplier to meet their auto parts needs. I found Adavance Auto Brookfield, CT to be much more knowledgeable, helpful and respectful.
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April 2024 by Abraham Gonzalez
Great customer service. Also Ram G help me install my windshield wipers and was very courteous. Great place to buy your car needs
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March 2024 by Vincent Nagle
Rami help us out with wipers. Did a great job!!
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March 2024 by Kelly Ferenz
I bought two wipers for my car and the nice employee named Rami installed them for me free of charge!!! Highly recommend this autozone. It is my favorite car store.
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March 2024 by Amanda Swett
Second time i have come here and they have been super helpful. But this time Rami went out of his way at night in freezing temperatures (low 30s) to help me with my headlight. He went above and beyond to put my headlight in for me which he technically didn’t have to, but he did. I appreciate him. Great job with whomever hired this man. Grateful for him
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March 2024 by Ismael Fernandez
It was a experience great!
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February 2024 by Ken Pheasey
I bought wiper blades here today. At checkout, Rami double checked that I had the right ones. Then, about 20 yards from the store, as I was fitting the blades, Rami showed up again to ensure I was having no issues fitting them. And he took away the old blades and packaging. Outstanding service!!
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February 2024 by Tara Jill
Five stars! Rami was the most helpful auto zone team member ever. I am going on a long trip and bought some tie down straps to secure my luggage on my luggage rack, and I was having a lot of trouble using the straps. I ran into Rami in the parking lot and showed him the straps I had purchased and he helped me secure my luggage and showed me how the straps work. Very helpful and pleasant and just wonderful service .
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January 2024 by Corey c
I straight up don’t write reviews on anything, but jeez I gotta be honest; I have zero clue how this place is still open… has been a lost location for a very long time. Staffed entirely by people who seemingly have no clue what’s going on…. I’ve let this same issue slide a couple times, this is maybe the 4th time I’ve been there; where genuinely they refuse to grab a part for me from the back… quite genuinely if the part you need isn’t out in the aisle, you WILL not be walking out with parts. They actually have the audacity to say “yeah I’m not gonna go look back there, if you would like to be my guest”… and this is on stock that the computer says they have multiple units of. They genuinely just can’t be bothered to go back and find/grab it… and this is not some boomer just griping online, I’m 26 and even in my short years I don’t think I’ve seen the same lack of professionalism anywhere else except good old padnaram autozone!
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January 2024 by Jennifer Zeidler
I am so grateful to Rob for helping myMom with replacement of her back up light/bulb. What an angel! We are so grateful! Jen Wanzer Zeidler
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December 2023 by Cameron Crockett
Rami provided the best service I’ve ever seen. Helped me with my replacement in the snow and did so with a great attitude!
