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March 2024 by Aaron Batista
They took really excellent care of me. I needed to ship a delicate vintage amplifier. They explained my options patiently, then when it arrived, it was exceptionally well-packaged and of course in perfect working order. I'm grateful for how well this was handled.
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December 2023 by Teresa Dejesus
Very pleasant and helpful
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October 2023 by Crimilda Rosado-Rodrigúez
I love going to The UPS store in Cromwell Ct. Christian is always helpful and he’s a great multitasker! Great customer service skills. We appreciate all you do Christian!
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October 2023 by tstecht
Excellent service! Brian is great to deal with. One of the best UPS locations I've used.
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July 2023 by Rachael Lazor
I prefer going here over the post office as everyone who works here is diligent to serve their customers within a timely manner to accommodate huge lines, but with the same service as if I am the only one in the store.Brian is a cool dude for sure, and I can tell he is an excellent manager. We definitely need more people like him and the other associates that work at Cromwell UPS
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July 2023 by Toni Poharcyk
I have always consistently had all positive experiences at the Cromwell, CT UPS store. The staff are hardworking, respectful and on top of everything.
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May 2023 by Dame Kellz
Actually a vendor but store has alot of attention meaning ppl coming and going shipping off items.
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March 2023 by Thomas DeMasi
One of the better ones I’ve been to. They had 3 people working, all were going quick and super friendly. Peter was cute and sweet!
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March 2023 by Walter Bartoszewicz
Great service but waiting too long.
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January 2023 by Lauren B.
My mother passed and I had to ship paintings, china, crystal, sculptures, etc cross country. I was a wreck and very worried about all the items. Brian was really reassuring. He kept me updated on the progress of wrapping and shipping. Thank you Brian and team.
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January 2023 by Emily Graves
This UPS store is so ghetto. They will really charge $2.15 to print off their OWN UPS label. They literally charge $2.00 to send them an email lol. This location never ceases to disappoint
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January 2023 by Amira abul hawa
workers there are so grumpy and always look overwhelmed especially the older guy.
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September 2022 by Team Johnson
Serves its purpose but customer service is dead like the cute little chubby girl with the dark hair who just will stare in your face and not greet you it's not okay but I play that game too however today I left and I did not leave with my receipt and I'm going to patiently wait but I haven't seen an update on my account curious if she doesn't like her job she should possibly like try something else
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September 2022 by Maria C C.
Great store. Line was long, I thought I would have to wait forever, but they were fast and I didn't have to wait long at all.
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June 2022 by Bernice Gilbert
This UPS store is super convenient. It's located off of two main roads and more importantly the highway, route 9. It's a small store but your met with friendly faces ready to help and serve at a quick pace. I have always walked away from here with a smile knowing that all my business is complete, whether it be delivering packages, sending a fax, printing documents, etc... I use this UPS store often and would highly recommend.
